Security Officer

The Moxy St. Petersburg•St. Petersburg, FL

7h•Onsite

About The Position

Security Officer Position Summary The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. The Security Guard patrols the hotel and grounds. Responds to security and emergency situations in safe and efficient compliance with policies and procedures, brand standards and federal, state and local regulations. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Operates to the highest standards of honesty and integrity in all aspects of the position. Essential Functions Conducts patrols of the property, including interior and exterior areas. Ensures hotel property is secure and maintained safely. Monitors and responds to camera feeds. Responds to security and emergency situations. Completes shift reports and reports incidents to management. Ensures guest and employee safety with vigilance and responsiveness. Exercises good judgment and decision-making ability. May work independently. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Consistent professional and positive attitude and actions when communicating with guests and associates. Ensure maintenance problems are promptly reported through proper channels. Comply with all company policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager/supervisor before leaving work area for any reason. On time and at work when scheduled, and in proper uniform. Attend department meetings as scheduled. Respond to guest requests, concerns and problems to ensure guest satisfaction. Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. Any other tasks/duties as requested by management.

Requirements

High school education plus schooling in law enforcement, loss prevention or related major
One or more years of related experience
Possesses and exhibits a high degree of honesty and integrity
Ability to understand and comply with safety and security policies, procedures and regulations.
Ability to understand and obtain alcohol awareness and first aid certification.
Ability to remain calm, take proper steps, and direct others in an emergency.
Ability to ensure release of any Company, hotel, brand, and guest information is consistent with privacy policies, practices and regulations.
Ability to compile facts/figures, identify and investigate issues, and resolve basic matters in a timely manner.
Ability to follow an appropriate course of action based on policies and procedures.
Ability to operate a computer, calculator, phone and other office equipment.
Attention to details with good organizational and efficient time management skills.
Consistent professional attitude and behavior with effective listening and communication skills.
Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient.
Ability to satisfy the legal requirements for employment within the jurisdiction.
Attention to details, good organizational skills and efficient time management.
Ability to work in a fast paced environment, sometimes under pressure, while simultaneously handling competing and changing priorities.

Nice To Haves

Alcohol awareness and first aid certification preferred
Familiarity with hospitality industry practices preferred

Responsibilities

Conducts patrols of the property, including interior and exterior areas.
Ensures hotel property is secure and maintained safely.
Monitors and responds to camera feeds.
Responds to security and emergency situations.
Completes shift reports and reports incidents to management.
Ensures guest and employee safety with vigilance and responsiveness.
Exercises good judgment and decision-making ability.
May work independently.
Perform special projects and other responsibilities as assigned.
Participate in task forces and committees as requested.
Consistent professional and positive attitude and actions when communicating with guests and associates.
Ensure maintenance problems are promptly reported through proper channels.
Comply with all company policies and procedures.
Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.
Check with manager/supervisor before leaving work area for any reason.
On time and at work when scheduled, and in proper uniform.
Attend department meetings as scheduled.
Respond to guest requests, concerns and problems to ensure guest satisfaction.
Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken.
Any other tasks/duties as requested by management.