Security Officer - Can be hired at multiple levels (I, II, III)

St Vincent De Paul•Phoenix, AZ

23d

About The Position

Provide security for all St Vincent de Paul locations, responds to security and safety related issues, provides first aide as needed and customer service when interacting with volunteers and staff. SECURITY OFFICER I (LEVEL 1) POSITION SUMMARY Provides security and upholds the safety of volunteers, staff , residents and guests of St Vincent de Paul. SECURITY OFFICER II (LEVEL 2) POSITION SUMMARY Performs Security Officer duties with increased independence SECURITY OFFICER III (TEAM LEAD - LEVEL 3) POSITION SUMMARY This position is third in the chain of command in the Security Department. Ability to supervise team when Security Manager and/or Supervisor are not available

Requirements

Demonstrated ability to read, comprehend, and communicate orally and in writing required. (English)
Fluency in English is required, Bilingual (Spanish) is preferred.
Familiarity with using email, and instant messages to communicate with team (Microsoft TEAMS)
Required Driver’s License
High school Diploma, GED or equivalent
Able to obtain CPR, First Aid, and CPI (De-escalation) Certifications
Ability to obtain Level One Fingerprint Clearance card by first day of employment
6 months of experience in a security or related position in customer service. Preferably experienced in dealing with behavioral health/social services situations) Position requires continuous, direct interaction with staff, volunteers and clients
Able to write and document incident reports
CPR , First Aid and CPI certified.
Familiarity with CCTV surveillance systems
Level One Fingerprint Clearance card
18 + months of experience in security or related position in customer service. Preferably experienced in dealing with behavioral health/social services situations) Position requires continuous, direct interaction with staff, volunteers and clients
6 months of experience in writing and documenting incident reports
Comfortable helping others using email, and instant messages to communicate with team (Microsoft TEAMS)
Level One Fingerprint Clearance Card
Experience using CCTV surveillance systems
Ability to lead team when security leadership is not available; essentially this position is fourth in the chain of command in the Security Department.
Able to coach staff on CPR, First Aid and CPI.
30+ months of experience in a security related position. Preferably experienced in dealing with behavioral health/social services situations) Position requires continuous, direct interaction with staff, volunteers and clients
Able to coach others on how to write incident reports.

Nice To Haves

Bilingual (Spanish) is preferred.
Preferably experienced in dealing with behavioral health/social services situations

Responsibilities

Performs security duties at various locations including shelters, offices, dining rooms and stores.
Performs patrolling, crowd control, unlocking/locking buildings, and radio checks.
Files incident reports in a timely manner.
Assist in emergency evacuations
Responds to emergency incidents, provide support, and life saving measures like CPR, AED, First Aid, and/or Naloxone or Epinephrine injections.
Observes staff, volunteers, and guests to ensure all people on property are following any health and safety guidelines set by SVdP.
Investigates and reports any suspicious behavior by individuals on property or in surrounding areas.
Professionally handles disputes on property and take appropriate action and measures. Demonstrates de-escalation techniques and care for post incident occurrences.
Displays professional behavior in all situations. Maintain good working relationships with all staff, volunteers, and clients. Assist all department managers, supervisors, or assistant supervisors with personnel, volunteer, or guest conflicts.
Performs other duties assigned by Security Lead/Manager/Supervisor
Completes Daily Field Activity Report (DFAR).
Completes of incident reports to possibly include accessing, reviewing, and providing pictures and/or video from surveillance systems to local authorities and/or SVdP departments.
Provides support in emergency evacuations
Experience completing Daily Field Activity Report (DFAR).
Leads security employees; duties include planning, organizing and directing work, training personnel and recommending applicants for employment and/or for discipline.
Leads security officers on patrolling, crowd control, unlocking/locking buildings, and radio checks.
Leads security officers on filing incident reports in a timely manner. Aids Security officer I and II by accessing, reviewing, and providing pictures and/or video from surveillance systems to local authorities and/or SVdP departments.
Takes the lead in emergency evacuations
Lead response on emergency incidents. Assists Officer I and II when administering CPR, AED, First aid and Narcan.
Leads team professionally handle disputes on property and take appropriate action and measures including removal of individuals and/or initiate contact with proper emergency response agencies. Demonstrate de-escalation techniques and care for post incident occurrences.
Completes Daily Field Activity Report (DFAR) and assisting other staff members in completing it.