Security Officer - Full Time

Churchill Downs Incorporated•Sioux City, IA

57d•Onsite

About The Position

The Security Officer maintains the physical safety and security of the property, its guests, and team members. Hard Rock Hotel & Casino Sioux City is an award-winning gaming destination with more than 675 slot machines, live table game action, first-class amenities, and heart-pounding entertainment. The property’s Hard Rock Hotel is a AAA Four Diamond rated hotel; a distinction which only five percent of the more than 28,000 properties approved by AAA achieve. Complementing the hotel and casino are three bars and two restaurants including Fuel American Grill and Main + Abbey, a AAA Three Diamond rated restaurant. Putting the ‘Rock’ in ‘Hard Rock’, guests are invited to experience the legends of music by exploring Hard Rock’s expansive memorabilia collection with iconic pieces from SLASH to Johnny Cash!

Requirements

Excellent verbal and written communication skills
Detail-oriented and thorough with strong organizational and time management skills
Excellent attention to detail and observational skills
Ability to remain calm and composed under pressure while making sound decisions quickly
Ability to consistently comprehend, retain and execute written, verbal and demonstrated directions, explanations and guidance
High school diploma or equivalent
One to three months related experience and/or training
Must obtain valid gaming license, where applicable
May be required to hold a valid driver’s license

Responsibilities

Ensures the safety and security of employees and customers by monitoring, observing, reporting, and taking appropriate action when necessary or directed by supervisor
Aids and supports guests and employees as needed, including escorting individuals to their vehicles, providing directions, and resolving conflicts or disputes in a professional manner
Performs assessments of potential security risks or vulnerabilities to the premises in order to assist management in the development and implementation of security measures
Assists in the transport and safeguarding of money and chips according to company procedures
Utilizes appropriate telephone and radio protocol to maintain communication as a central point of contact for security-related incidents and emergencies
Conducts regular patrols of the gaming floor, parking lots, and other areas to deter illegal or otherwise unsafe activity and ensure compliance with company policies and procedures
Monitors and enforces restricted access points to the property to prevent unauthorized entry or activity
Documents all security-related incidents, observations, and activities by writing accurate and thorough incident reports
Coordinates with internal and external emergency services to provide immediate assistance in response to a wide variety of threats involving the property, employee/guest lives, or assets
Performs other related duties as assigned