Security Officer Full-Time (Peacock Theater) - Internal Only

AEG Worldwide•Los Angeles, CA

3d•$23•Onsite

About The Position

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! L.A. LIVE’s Peacock Theater hosts more than 120 music, family, dance and comedy acts, award shows, televised productions, conventions, and product launches with more than 500,000 guests passing through the doors annually. Located across the street from Crypto.com Arena, the 7,100-seat theater opened in October 2007 with six sold out shows featuring the Eagles and The Chicks. Peacock Theater has since hosted concerts by artists like Alan Jackson, Charlie Wilson, Juan Gabriel, Aretha Franklin, Ed Sheeran, John Fogerty, Gabriel Iglesias, Marc Anthony, John Legend, Neil Young, Kelly Clarkson, Rush, Yanni, Nicki Minaj, Juanes, as well as The “American Idol” Finale shows, Michael Jackson’s This is It, Straight Outta Compton, The Hunger Games and Twilight movie premieres and more. Peacock Theater is also home to the Primetime Emmy Awards and BET Awards, and has previously hosted the American Music Awards, ESPYs, Nickelodeon Kid’s Choice Awards, People’s Choice Awards, Radio Disney Music Awards, MTV Video Music Awards, MTV Movie Awards and a pair of Rock N’ Roll Hall of Fame Induction Ceremonies. Job Summary: The Security Department’s team is responsible for the safety and security of Peacock Theater and Crypto.com Arena guests, team members, and assets at all times. This position is open to current Peacock Theater/Crypto.com Arena part-time Security Officer I's. External applications will not be considered/accepted.

Requirements

A minimum education level of: High School Diploma or its equivalency.
A minimum of 1-2 years of related work experience.
Demonstrate excellent communication skills.
Ability to perform calmly under pressure.
Ability to provide clear communication and support to Security Team Members, Supervisors Management, Venue Tenants and Team Personnel.
Willingness to accept greater responsibility and accountability.
Work honestly and effectively with moderate supervision.
Must demonstrate the ability to perform the job duties of Security Officer I.
Must have a good record of attendance.
Must have an active guard card.
Must be able to work evenings, weekends, and/or holidays as scheduled

Nice To Haves

CPR / AED / First Aid training

Responsibilities

Ensure enforcement and compliance of the venue’s Event Policies at all times including oversight of visitor management, credential enforcement and Security entry screening processes.
Assist with directional and informational inquiries.
Take direction from Supervisors and provide direction to Officer 1’s during Emergency Response and assist guests by providing direction and feedback.
Conduct patrols of the building on a regular basis.
Utilize radios for communicating incidents.
Respond to all security and safety related issues in a timely manner.
Respond to incidents and compile information for Supervisors.
Perform a variety of duties, often changing from one task to another of a different nature, without the loss of efficiency or composure.
Use excellent customer service skills when interacting with guests, clients, and staff.
Complete all assigned tasks within the guidelines and deadlines set by Security Managers and Supervisors.
Comply with all legal and ethical instructions given by Event Security Managers and Supervisors.
Ability to memorize, recollect and quickly relay relevant information when requested.
Ability to interact effectively and calmly with angry or emotional guests and staff during intensely aggravated circumstances.
Ability to maintain guest, team member, and company confidentiality.
Have full knowledge of 24/7 Security Operations to include but not limited to: Ramp Procedures, Administrative Office Procedures, Command Center Procedures, Non-Event access control etc.
Understand and operate Peacock Theater and Crypto.com Arena's security systems (Genetec, 24/7 Incident Command, Fire Alarm System, AVTEC Dispatch, C-Cure Access Control, Visitor Management, Ramp Bollards and Access Gate, X-Ray Machine etc.).
Fill- In for Non-Event open shifts as needed.
Be able to be utilized as an experienced resource in a sensitive and/or high profile area/post during any event as needed.
Other duties as assigned.
Assist with Department hiring during the new hire orientation training by being a Coach.
Assist with training of new Security Officers during On The Job by being a Coach.
Promote ENCORE|LA by becoming an ENCORE|LA advocate for its core principles and values.
Complete all required trainings assigned via Human Resources in a timely manner.
Complete Rest/Meal breaks in accordance with California Labor Laws.