Security Officer

Sage HospitalityPortland, OR
8hOnsite

About The Position

The Nines, A Luxury Collection Hotel, Portland is seeking a Security Officer to join their renowned team. The perfect candidate is passionate about service and creating indigenous experiences for each guest! Poised in the heart of the city center, within the walls of the stately Meier & Frank Building one of Portland's most beloved landmarks, the Nines honors the structure’s storied past, both in its striking decor and impeccable service. Individualistic design traits celebrate the surroundings of one of finest LEED Silver-certified hotels in Portland, providing the opportunity to truly experience the region's unique character. As part of Sage Hospitality, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative, and flexible operators driven to anticipate needs and exceed expectations. Security Officer searches for, responds to and handles any security problems, issues, concerns and disaster emergency situations in accordance with all policies, procedures and regulations to ensure the safety and security of the hotel's assets, guests, and employees.

Requirements

  • High school education or equivalent experience.
  • Minimum two years prior experience in loss prevention.
  • Current CPR and First Aid certification; good communication skills, ability to recognize drug and alcohol abuse.
  • Ability to communicate through a portable radio. May require a second language.
  • Excellent hearing required to communicate with guests, employees, managers, use radio.
  • Excellent vision required for emergencies, visual safety inspections.
  • Excellent speech communication skills required to communicate with guests, employees, managers, use radio Excellent comprehension and literacy required to complete reports, logs.

Responsibilities

  • Patrol exterior and stairwells on a regular basis.
  • Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency.
  • Note, search for, handle and report any unusual circumstances, safety violations, car theft, destruction and/or suspicious or undesirable persons and escort off property, if necessary.
  • Document a concise security report on a daily log including incidents of theft, accidents and safety violations.
  • Complete the necessary security forms to document losses of property or personal injury to guest or associate.
  • Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed.
  • Conduct investigations of security incidents.
  • Enforce the 'No Solicitation Policy' of the property.

Benefits

  • The Nines offers perks that are comparable to progressive employers.
  • Medical, Vision, Dental and Retirement Benefits:
  • Paid sick time and eligibility to apply for Paid Leave Oregon
  • Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
  • Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
  • Eligible to participate in the Company’s 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
  • Eligible to enroll in Health Savings Accounts (HSA) with qualifying medical plans and receive up to $1000 company contribution
  • Eligible to enroll in Health, Dependent and Commuter Flexible Spending Accounts (FSA)
  • Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
  • Eligible to enroll for short-term and long-term disability insurance coverage
  • Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
  • WINFertility guidance for those enrolled in Sage medical plan
  • Other Benefits:
  • All associates can enjoy our complimentary cafeteria
  • $50 TriMet monthly subsidy – Our location is right next to the center of all four MAX lines and close to the Portland Streetcar, a prime location for driving, taking public transportation, biking, or even walking to work.
  • Calm Health Application Subscription
  • Employee assistance program
  • Paid time off for vacation, sick time, and holidays
  • Tuition Reimbursement of up to $2,000 per calendar year
  • Great discounts on Hotels, Restaurants, and much more
  • Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
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