Security Officer

Trident Security Solutions•Huntsville, AL

13d•$16 - $18•Onsite

About The Position

TRIDENT is seeking a Security Officer to provide professional security and safety services in the Greater Madison area The ideal candidate will be self-motivated, dependable, and committed to delivering exceptional customer service. This position requires strong observation skills, a calm demeanor, and the ability to respond effectively to incidents in a fast-paced environment. TRIDENT VALUES Do everything with honesty and integrity Achieve excellence in every job Superior customer and employee service Securing customers' operational and technical goals Demonstrating TRIDENT's values in every action and interaction, and effectively and consistently completing the tasks listed below, are essential for your success in this role. The tasks listed below provide a basic guide to your daily duties. Our Security Officers are the heart of our operation and are critical to ensuring its smooth operation. As such, they are required to be highly dependable and pay close attention to detail. This position will require the capability to work independently with limited supervision, demonstrate critical thinking to solve problems, and multitask.

Requirements

Must have a high school diploma or equivalent.
Must possess or obtain an ASRB within 30 days of being hired and maintain a valid ASRB Guard Card for as long as employed.
Must possess and maintain a valid Alabama Driver's License.
Self-Control: This role requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Stress Tolerance: This role requires accepting criticism and dealing calmly and effectively with high-stress situations.
Persistence: This role requires persistence in the face of obstacles.
Initiative: This role requires a willingness to take on responsibilities and solve challenges.
Dependability: This role requires being reliable, responsible, dependable in fulfilling obligations, and having excellent time management.
Critical Thinking: This role requires the ability to think clearly and rationally with a set of facts and to be an active learner.
Team Player: This role requires enthusiasm and a positive attitude to deliver a high level of customer service.
Interpersonal Skills: This role requires the ability to effectively communicate and interact with others at all levels.

Nice To Haves

Previous security experience is preferred.

Responsibilities

Familiarize yourself with the post orders and any pass-down notes, memos related to the site and post.
Provide Tier-1 customer service to client employees, customers, co-workers, and visitors with questions, directions, and general inquiries.
Receive and document customer questions or concerns and escalate them to the appropriate Trident representative or Site POC.
Ensure all issues and complaints are fully documented and appropriately escalated to Trident and the Client, as appropriate.
Patrol premises regularly (every 60 minutes) to maintain order and establish presence.
Monitor and control access of authorized vehicles, personnel, or visitors on the property.
Maintain a safe working environment and ensure all workers wear their personal protective equipment (PPE) as required.
Respond to medical emergencies and provide basic first aid, CPR, and AED.
Conduct interior and exterior door checks to ensure doors and gates are secure and functioning properly.
Conduct interior and exterior building checks for glass breaks, maintenance issues, hazards, or other situations that are out of the ordinary.
Observe and escalate up the chain of command any situations involving suspicious persons or situations.
Any other duties as assigned by Trident.