About The Position

Embassy Suites by Hilton Portland Downtown is looking for their next Security Officer to join the team. Blending original architecture with modern amenities, we are walking distance to the Convention Center, Moda Center, and theaters. Our hotel has 276 guest suites, 12 meeting rooms and 16,000+ square feet of event space. Take part in a friendly workplace environment, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use. In addition, the property offers meals while on shift, free parking, and uniforms. Find out why Hilton is ranked #1 on Great Places to Work and on Fortune's World's Best Workplaces list! Shift Pattern: Afternoon, evening and overnight availability required including weekdays, weekends and holidays. Pay Scale: $20.00 ($1.00 differential rate for overnight shifts) As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Requirements

  • 1 year customer service experience.
  • Availability to work evenings and overnights

Nice To Haves

  • Past security experience preferred (military, police, security officer)

Responsibilities

  • Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
  • Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
  • Promote safe work practices.
  • Initiates preliminary investigations into incidents, as needed.
  • Write reports and ensure accuracy of necessary documentation, as needed.
  • Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.

Benefits

  • Medical, Dental, Vision health plans
  • 401k through T.Rowe Price (up to 5% company matching)
  • Free Financial Counseling and Education Courses through T.Rowe Price and Momentum OnUp
  • Debt Free Continuing Education through Hilton Guild (including Associates and Bachelor's degrees)
  • Discounted Student Loan Interest Rates through CommonBond
  • Daily Pay (immediate access to earned wages)/ Payday every 2 weeks
  • Holiday Pay
  • Digital Tipping for hourly positions
  • Go Hilton (discount hotel rooms globally)
  • Long Tenure Travel Program (Go Hilton For Life extension after 10 years of service)
  • Free Parking (Private Garage)
  • Discounted Trimet HOP Fastpass (public transportation)
  • Paid Time Off/PTO (earn up to 18 days in 1st year)
  • Paid Maternity/Parental Leave (up to 12 weeks)
  • Adoption Assistance Program
  • Employee Assistance Program through Lyra
  • Discounted items through Hilton Marketplace (i.e. Serta Mattresses, cell phone plans, car rentals, etc.)
  • Discounted Gym Membership through Active&Fit Direct (several participating gyms near team member's work or home)

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Accommodation

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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