Security Officer-Overnight

VH Maliha Wheeling Inc•Wheeling, IL

11d

About The Position

A Security Officer is responsible for providing protection for hotel guests, employees and property. They are also responsible for providing guests with a sense of comfort and well being by maintaining a level of visibility.

Requirements

High School diploma or equivalent and/or experience in a hotel or a related field preferred
Must be able to work different shifts (AM/PM/Overnight) as required
Position is Full Time 30-40 hrs./week.
Willing to train right candidate

Nice To Haves

CPR, First Aid and Heimlich maneuver Certified (preferred)

Responsibilities

Maintain regular attendance in compliance with Vinayaka Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)
Comply at all times with Vinayaka Hospitality standards and regulations to encourage safe and efficient hotel operations.
Maintain contact with the Front Desk/Night Auditor at all times.
Use proper radio etiquette at all times when communicating with other employees.
Maintain and review daily activity log.
Maintain confidentiality with respect to guest and employee incidents.
Approach all encounters with guests and employees in a friendly, service oriented manner.
Check I.D. of visitors/employees as necessary.
Open secured areas for authorized personnel.
Maintain an awareness of legal limitations of position (i.e., local ordinances, state ordinances, etc.).
Check lights and door locks. Investigate auto accidents/theft.
Respond to complaints.
Assist guests to their rooms or help guests enter their rooms.
Conduct room theft investigations.
Assist during medical emergencies.
Assist outside agencies as necessary.
Provide escort.
Respond to employee altercations.
Assist with intoxicated guests.
Respond to security alarms.
Be knowledgeable about hotel and guestroom locking systems.
Monitor TV cameras (CCTV).
Challenge suspicious persons.
Check safety hazards. Make rounds.
Administer First Aid/C.P.R as necessary.
Complete Incident/Accident Reports in a clear and concise manner.
Answer phone and dispatch.
Work special functions as requested.
Receive deliveries and log shipments.
Deliver requested items to guest rooms.
Make wake-up calls.
Pick up items left on property (during rounds).
Handle items for “Lost and Found” according to the standards.
Attend meetings as required.
Other duties as required.