Security Officer - Night Shift

Summit Pacific Medical Center•Elma, WA

12d•$22 - $32•Onsite

About The Position

The Security Officer plays a vital role in maintaining a safe and secure environment for patients, visitors, and caregivers. In this position, you will ensure the protection over Summit Pacific Hospital District properties and facilities by safeguarding assets, protecting against unauthorized access, and providing a visible presence to deter potential incidents. Under the general direction of the Emergency Management & Security Manager, you will perform a variety of security duties to protect individuals and property from accidents, bodily harm, theft, vandalism, fire, and illegal entry. You will enforce hospital policies and security regulations, investigate reports of potential criminal conduct, and address security threats against patients, visitors, caregivers, and property. To ensure a secure environment, you will patrol hospital buildings and grounds, either on foot or in a vehicle, and remain alert for violations of security regulations, suspicious activity, unauthorized individuals, or safety hazards that could result in injury or property damage.

Requirements

High school diploma or equivalent required.
Minimum of one year of experience in a security-related field.
Proficient in using personal computers and standard Microsoft Office applications (Word, Excel, Outlook, etc.).
Valid driver’s license.
Proof of a safe driving record, as verified by a motor vehicle report (MVR) meeting Summit Pacific’s established standards.
Must pass a criminal background check.
IAHSS Basic Certification or the ability to obtain it within 90 days of hire
Nonviolent Crisis Intervention Certification: Certification within 90 days of hire.
Strong understanding of emergency response protocols, safety policies, and security procedures.
Ability to effectively communicate with diverse individuals, including patients, visitors, caregivers, and emergency responders. Demonstrated ability to de-escalate tense situations and make clear, calm decisions under pressure.
Ability to quickly assess security-related situations and make sound, timely decisions, especially in high-pressure situations.
Exceptional attention to detail in documenting incidents and completing reports accurately.
Strong interpersonal skills and a service-oriented mindset, ensuring the safety and comfort of our patients, visitors, and caregivers.

Nice To Haves

Previous experience in a healthcare setting is preferred

Responsibilities

Surveillance & Patrol: Regularly monitor hospital premises, including patient care areas, parking lots, entrances/exits, and other hospital facilities to maintain a high level of safety and security.
Access Control: Monitor and control access to sensitive areas. Ensure that only authorized personnel are permitted in restricted areas.
Surveillance Equipment: Operate and monitor security systems, including surveillance cameras, duress systems and intrusion detection systems. Report any suspicious activity or security breaches immediately.
Customer Service & Patient Support: Offer assistance, direction, and information to patients, visitors, and staff with a customer-centric approach. Conduct patient/visitor escorts, vehicle assists, and welfare checks as needed. Support patient belongings management, lost-and-found processes, and visitor policy enforcement.
Drills/Exercises: Assist with drills and exercises (fire, evacuation, lockdown, etc.).
Emergency Response: Respond promptly to security-related emergencies, such as medical emergencies, theft, disturbances, violent behavior, or potential hazards.
Conflict Resolution & De-escalation: De-escalate situations where individuals may pose a risk to themselves, others, or hospital property. Use physical restraint techniques when necessary to prevent injury or damage.
Incident Investigation & Documentation: Investigate security incidents, document actions taken, and report safety hazards. Ensure all incidents are documented according to established procedures for reporting and recordkeeping.
Safety Monitoring: Continuously monitor hospital property for safety hazards that could cause injury or damage, and take appropriate action to mitigate risks.
Maintain a professional demeanor, appearance, and communication style when interacting with patients, visitors, caregivers, and other hospital staff.
Respond effectively to conflicts involving patients or visitors, demonstrating professionalism, patience, and adherence to hospital policies. Strive to resolve issues calmly and respectfully.
Uphold confidentiality standards in compliance with HIPAA (Health Insurance Portability and Accountability Act) and other relevant privacy regulations. Safeguard sensitive hospital and patient information at all times.
Actively participate in mandatory training programs on hospital safety, security policies, emergency procedures, and other relevant topics. Stay up to date on the latest security protocols and hospital guidelines.
Engage in emergency situations that may require the use of physical force to de-escalate or restrain individuals who pose a threat to persons or property. The ability to run, climb stairs, or perform other physical activities in response to emergencies is required

Benefits

Competitive Compensation
Medical
Prescription
Dental (including Orthodontia)
Vision
Healthcare FSA and daycare FSA
Daycare subsidized benefit
Life Insurance
Accidental Death and Dismemberment (AD&D)
Short- and long-term disability
Generous employer 403b match contributions for retirement
457 retirement account for additional funds
Employee Assistance Program (EAP)
Tuition reimbursement
Smoking Cessation Assistance
Employee Wellness Program
Employee Committees to participate in such as Spirit Team
Beautiful on-site gym for employees
Instructor led fitness classes for employees, including Yoga, Kettlebells and Bootcamps
Walking trails on site