Security Officer

Mass General BrighamJamaica Plain, MA
8d$22 - $32Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Part-time 32 hours, evenings. Friday, Saturday, Sunday, and Monday. Receiving general direction from the Security Director, Operations Manager, Manager of Special Investigations, Supervisor, or Charge Officer, the incumbent shall provide a safe and secure environment for all Hospital patients, visitors, and employees by enforcing Hospital security regulations and by continuously watching for and the timely reporting of any safety hazards or unusual occurrences through patrol of assigned areas. Furthermore, the incumbent shall provide protective service and response for the protection of the people and property of the Hospital and is responsible for assisting with the day-to-day operation of the Department.

Requirements

  • Minimum of a high school diploma required.
  • 1-3 years of police, emergency services, security, or related experience preferred.
  • Must possess and maintain an MA driver’s license or valid license from the state in which the employee resides
  • Must submit to and pass an annual criminal background check.
  • Physically must be able to lift patients (approximately 50 pounds) with the help of others, walk at a rapid pace, walk/stand for extended periods, and withstand adverse weather conditions.
  • Must obtain before the end of the training period and maintain throughout employment: De-Escalation Training and Healthcare Defensive Tactics System (HDTS)- Handcuff Tactics (HT)training Pepper Spray Defense (PSD) training First Aid/CPR/AED- within the first 60 days of hire C-Spine Immobilization training
  • Must obtain within one year of employment and maintain throughout employment: HazMat Levels 1, 2 & 3 International Association of Healthcare Security and Safety (IAHSS) Basic Officer Certification- As part of the career ladder
  • Ensures all required training is up to date maintains individual training records and reports errors to appropriate supervisor or manager.
  • Ability to be licensed as a Special State Police Officer under the Commonwealth of MA General Laws Chapter 22 C, section 63.
  • Recognize, acknowledge, respect, and effectively interact with people of different ages and cultures, establish positive relationships, and gain the trust and respect of others.
  • Ability to deal with, and effectively deescalate, anxious/stressed people and manage aggression; Effectively manage a high volume of activity.
  • Technology: use of access control and database software, communications equipment, and first aid equipment.
  • Able to troubleshoot systems when necessary.

Nice To Haves

  • A strong educational background (Associate’s or Bachelor’s degree) in criminal justice or related field is preferred.
  • A combination of both experience and education will be considered.
  • Massachusetts License to Carry Class A preferred

Responsibilities

  • Protects people and property through patrol, investigation, monitoring alarms, and surveillance cameras
  • Provide escorts for staff, visitors, and patients as requested.
  • Apprehends criminal violators when necessary and appropriate.
  • Provides emergency response to a variety of situations.
  • Applies patient restraints as needed.
  • Patrols assigned areas, buildings, and grounds, giving attention to those areas where security problems have occurred.
  • Identify unsafe conditions and improperly secured areas/property to help prevent theft, injuries, or damages to Hospital property, patients, visitors, and employees.
  • Maintains strict confidentially at all times.
  • Prepares and submits written reports and daily events in a complete, timely, and accurate manner.
  • Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation.
  • Acts as Security Dispatch Operator as needed.
  • Acts as a first responder to HazMat incidents.
  • Creates safety awareness among patients, visitors, and staff.
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