Security Officer- Temporary FT

Hyatt Hotels Corp.•Austin, TX

37d•Onsite

About The Position

You'll play an essential role in keeping our community safe during the overnight hours. At Hotelâ¯Sanâ¯José, we're a relaxed, designâdriven boutique property where guests and locals alike feel a sense of ease and belonging. As Overnight Security Guard, you'll ensure that vibe stays intact by maintaining security, oversight, and guest comfort from late night through morning. The Overnight Security Guard is responsible for maintaining the safety and security of the hotel, guests, and team members during overnight hours. This role ensures a calm, secure environment and supports the overnight team in keeping things running smoothly after hours. Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed.â¯â¯Furthermore, employee responsibilities and job descriptions are subject to review and revision. We Welcome You Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Requirements

High School diploma or GED (preferred).
1-2 years' experience in hospitality or security preferred
Ability to multi-task and adapt to changing priorities
High level customer service
Good communication skills and ability to work as part of a team.
Availability to work flexible hours including evenings, weekends and holidays

Responsibilities

Make rounds every fifteen minutes, patrolling motel and accompanying property
Check doors of vacant rooms, housekeeping, and maintenance to confirm they're locked
Address guest needs such as additional towels or bedding, TV or internet issues, etc.
Proactively engage disruptive guests, with a focus on de-escalation
Explain and enforce motel policies in rooms, pool area, and common areas
Communicate with front desk to maintain full picture of activity around property
Perform general upkeep duties such as trash pickup, washing pool towels, etc.
Monitor community for suspicious activity and graffiti near store fronts and apartment property
Write nightly report communicating any problems or issues and their solutions to the day staff
Ensure open lines of communication with staff, all departments and upper management at all times via email, logbooks, meetings, etc., to ensure all needs of the hotel are met
Maintain a high level of cleanliness and safety in the work area
Ensure that all equipment is maintained in good, safe working condition
Maintain an increased awareness of safety issues throughout the property