Security Officer

St Croix HealthSt. Croix Falls, WI
13dOnsite

About The Position

This position is responsible for maintaining a safe and secure environment for patients, visitors and staff by patrolling and monitoring the healthcare center campus and exterior grounds. Provides security presence on Healthcare Center Campus and exterior grounds Provides physical on-site uniformed security presence primarily to the Emergency Department (ED), but also to all areas of the healthcare center campus and exterior grounds Conducts rounding of the healthcare center and exterior grounds Assists departments with delivering great patient care Assist Emergency Department staff and law enforcement as needed. This can include monitoring or securing patients brought for treatment or other medical needs Assist with patient transports within the healthcare center campus, restraining or controlling patients as directed, transporting biological samples to lab when requested Assist visitors with unlocking vehicles, assisting patients and guests into or out of vehicles, providing wheelchairs when needed and any other customer service need Assist ambulance crews with loading and unloading patients and securing patient and other medical property Manages facility security Respond to fire and other emergency alarms and calls Secures the helicopter landing pad or zone Answers alarms and investigates disturbances Rounding of healthcare campus premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates Work as Hospital Switchboard during specified hours of the day Maintains building security management Inspect and adjust security systems, equipment, or machinery to ensure operational use and to detect evidence of tampering Records and investigates security-related incidents and works closely with local public safety agencies for incidents requiring law enforcement involvement. Conducts staff trainings for various departments Assists with staff training and exercises for facility evacuation, HazMat, and decontamination Performs additional duties as assigned While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.

Requirements

  • High school diploma required
  • Valid state driver's license required
  • Active BLS card required upon hire
  • One year of prior experience in customer service or healthcare field preferred.
  • Ability to exercise discretion and independent judgement
  • Ability to work closely with other staff in a professional manner
  • Ability to understand and follow both written and verbal directives
  • Thorough understanding of hospital procedures, emergency systems and equipment
  • Observation skills
  • Ability to work independently with minimal supervision
  • Walk frequently around the medical center during shifts
  • Prolonged periods of standing, bending, and reaching
  • Must be able to lift up to 50 pounds at times

Nice To Haves

  • One year of prior experience in customer service or healthcare field preferred.

Responsibilities

  • Maintaining a safe and secure environment for patients, visitors and staff by patrolling and monitoring the healthcare center campus and exterior grounds.
  • Provides security presence on Healthcare Center Campus and exterior grounds
  • Provides physical on-site uniformed security presence primarily to the Emergency Department (ED), but also to all areas of the healthcare center campus and exterior grounds
  • Conducts rounding of the healthcare center and exterior grounds
  • Assists departments with delivering great patient care
  • Assist Emergency Department staff and law enforcement as needed.
  • Assist with patient transports within the healthcare center campus, restraining or controlling patients as directed, transporting biological samples to lab when requested
  • Assist visitors with unlocking vehicles, assisting patients and guests into or out of vehicles, providing wheelchairs when needed and any other customer service need
  • Assist ambulance crews with loading and unloading patients and securing patient and other medical property
  • Manages facility security
  • Respond to fire and other emergency alarms and calls
  • Secures the helicopter landing pad or zone
  • Answers alarms and investigates disturbances
  • Rounding of healthcare campus premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates
  • Work as Hospital Switchboard during specified hours of the day
  • Maintains building security management
  • Inspect and adjust security systems, equipment, or machinery to ensure operational use and to detect evidence of tampering
  • Records and investigates security-related incidents and works closely with local public safety agencies for incidents requiring law enforcement involvement.
  • Conducts staff trainings for various departments
  • Assists with staff training and exercises for facility evacuation, HazMat, and decontamination
  • Performs additional duties as assigned

Benefits

  • Employee assistance program (EAP)
  • Wellbeing incentive program
  • Free parking
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