Security Officer - West Branch

MyMichigan Health•West Branch Township, MI

About The Position

This position performs routine patrols, writes incident reports, responds to non-emergency and emergency calls throughout the entire campus and as requested by security supervision.

Requirements

BLS - Basic Life Support Required Equivalent Experience - Within 3 months of hire or transfer
DRIVERSLIC - Drivers License Required Equivalent Experience -
TEAM ADVANCED - Techniques for Effective Aggression Mgt Required Equivalent Experience - Within 6 months of hire or transfer (Employees who are in this position on or before 12/31/2023 will have 24 months to complete this certification)
High School Diploma or GED
Mandatory Occupational Safety and Health Administration (OSHA) training must be completed annually according to the Exposure Control Plan.
Interpersonal skills needed to communicate successfully with individuals and groups.
Ability to interact with people at all levels to communicate information in a clear and understandable manner.

Responsibilities

May escort patients to and from various departments within the facility at the request of clinical staff and may escort visitors to render assistance in directions or way finding activities.
Escorts employees to and from their vehicle, as requested or assigned by the Security Supervisor or the Security Manager.
Assists with helicopter flight operations.
Responds to hospital emergency overhead pages as determined by security dispatch.
Monitors and pages all fire codes, as received on the fire monitor system located in security dispatch.
Monitors and reports alarms received on the S&D alarm panel, generator alarm panel, HVAC computer, Medical Air Gases alarm panel.
Answers all calls for assistance, received on the security emergency phone line or facilities help line. Creates a maintenance work order for all calls received on the facilities help line.
Enters information from maintenance job logs and work orders into the TMS application.
Monitors CCTV system for any and all suspicious circumstances, dispatching a security officer when required.
Conducts continuous random patrols, utilizing the patrol vehicle, bicycle, or foot patrol.
Secures and unlocks doors, as prescribed by policies or procedures, or at the direction of the Security Manager and Supervisor.
Notifies the Security Manager and/or Supervisor via chain of command, for any and all major incidents that occur of facility property.
Enforces parking policy, as directed.
Responds to all calls received from the public, hospital staff, and the security dispatcher. Responds to all panic alarms located throughout the facility.
Responsible for enforcing that all contractors that are working above the ceiling and/or have removed a ceiling tile have a yellow copy of the Above Ceiling Access Permit permit.
Writes reports as required by policies.
Follows all departmental and hospital policies and procedures.