Security Officer

Grand Lake Casino

42d • $15 - $16 • Onsite

About The Position

The Security Officer is responsible for the safety of all Casino assets, employees, and guests with focus on asset protection.

Requirements

• High school diploma or G.E.D. and security experience required.
• Knowledge and understanding of security protocols and procedures.
• Knowledge of emergency response procedures and the ability to act swiftly in critical situations.
• Understanding and proficiency in using security technology such as surveillance cameras, access control systems, and alarms.
• Strong observation skills to detect unusual or suspicious activities.
• Effective verbal and written communication skills for reporting incidents and interacting with others.
• Ability to resolve conflicts calmly and professionally.
• The ability to analyze situations quickly and make sound decisions.
• Being able to adapt to changing circumstances and make decisions in dynamic environments.
• Ability to work collaboratively with other security personnel, as well as coordinate with law enforcement if necessary.
• Keen attention to detail to notice subtle changes in the environment or behavior.
• Required to obtain and maintain a Seneca Cayuga tribal gaming license and a state issued I.D.
• All applicants must successfully pass a pre-employment drug screening prior to beginning employment.
• Must be at least 18 years of age.
• Position requires walking and standing for entire shifts.
• Ability to maintain visual attention and mental concentration for extended periods of time and lift a minimum of 45 pounds.
• Grand Lake Casino is a drug and alcohol-free workplace
• Must be able to work in a casino environment which includes high levels of smoke, dust, noise, and bright flashing lights.
• Position requires flexibility to work any shift including weekends and holidays.
• Employees are expected to know existing Grand Lake Casino policies and know to refer to those policies when necessary.

Nice To Haves

• Customer service experience preferred.

Responsibilities

• Provides safety and protection for all guests, employees and property of Grand Lake Casino.
• Develops and maintains a friendly, courteous rapport with customers, staff and law enforcement.
• Patrols and secures all areas (inside and outside) of Casino.
• Operates a radio using signals/codes established by the Casino.
• Reports unusual or suspicious activity, occurrences or incidents to the Casino Shift Manager
• Responds to unruly or intoxicated guests.
• Submits accurate and truthful reports concerning incidents or infractions involving customers, employees or themselves.
• Escorts staff, vendors, and contractors to and from sensitive areas of the Casino.
• Keeps hourly head counts of patrons.
• Relieves and operates the dispatch desk as required.
• Assists Human Resources when needed (drug test, walk outs).
• Provides basic fire fighting, first aid and safety response.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED