Security Officer

Signal 88•Wilmington, DE

55d•$17•Onsite

About The Position

We're seeking a professional and dependable Unarmed Night Shift Security Officer to join our team at a hospitality site. In this position, you'll play a key role in ensuring the safety and comfort of guests, staff, and property during overnight hours. If you take pride in being alert, courteous, and dependable, we'd love to have you on our team. A Signal Dedicated Officer will conduct static security services for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety. All duties listed below are minimum requirements - additional duties listed in the site's Post Orders are requirements as well.

Requirements

Must be at least 18 years old.
Valid security license/guard card
Previous security or hospitality experience preferred.
Strong communication and customer service skills.
Ability to remain alert and calm under pressure.
Must be reliable and available for overnight, weekend, and holiday shifts.
Ability to stand, walk, or patrol for extended periods.
Occasionally lift or move up to 25 lbs.
18 years of age or older
High school diploma or GED
Pass background check and drug test
Must have reliable transportation
Complete training modules within first month
Excellent organization, oral, and written communication skills
Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
Must be able to move equipment weighing up to 20 pounds

Responsibilities

Patrol and monitor grounds, parking lots, and common areas.
Observe and report any suspicious activity, safety hazards, or policy violations.
Respond to incidents, alarms, and guest concerns promptly and professionally.
Complete detailed shift reports and incident documentation.
Maintain a visible and approachable presence to support a safe and welcoming environment.
Enforce site security policies in accordance with company procedures.
Coordinate with emergency services or management when necessary.
Will conduct and deliver various dedicated services that reflect the company's values, expectations, and consistent service in alignment with site specific instructions/post orders.
Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
The Ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations
Interacting with internal and external customers on site cultivating a customer service relationship while striving to provide peace of mind.
Consistently communicates with the Advanced Dedicated Officer or the Dedicated Branch Supervisor to promptly report any customer or property related information and concerns.
Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, vehicles, and devices, etc.
Consistently deescalate issues through communication in a professional and prompt manner.
Manage daily activities while meeting key benchmarks and expectations set by the Dedicated Branch Supervisor such as reporting standards and service quality.
Communicate with the Dedicated Branch Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs and post order changes to ensure operational excellence and efficiency.