Security Officer - PT
About The Position
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences, operating 43 destinations across North America. The company fosters a fun, fast-paced environment and is committed to career growth and a diverse workforce. This Security Officer position is part-time and plays a crucial role in ensuring a safe gaming environment and providing exceptional Red-Carpet Service to guests across the property. The role involves active patrolling, responding to incidents, and supporting various casino operations while adhering to gaming regulations.
Requirements
- High School diploma or equivalent
- Effective written and verbal communication
- Previous customer service experience
- Able to handle stressful situations dealing with the general public
- Ability to work in an environment, which may be noisy
- Employing tact when dealing with difficult team members, guests or situations.
- Ability to identify and quickly respond to potential problems, conflicts and to defend oneself and others in combative situations
- Run on level or graded surfaces, as well as up and down stairs
- Ability to effectively and efficiently move around all work areas, including walking and standing for long periods of time
- Must possess a valid state issued driver’s license
- Ability to multi-task as required, officers cover a wide variety of different posts and work with all departments
- Physically mobile with reasonable accommodations, including the ability to push, pull, carry and lift to 35lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job related duties in varying work areas, such as confined spaces.
- Ability to adapt and adjust as necessary
Responsibilities
- Seeking opportunities to always provide exceptional Red-Carpet Service to our guests
- Supporting property promotions and events
- Maintaining highly visible patrols to ensure a safe gaming environment
- Assuring quality support to other departments so they may serve our guests more effectively
- Handling all escorts of money/chip transactions in accordance with State Gaming Regulations and established Internal Controls
- Monitoring casino floor for minors
- Responding to disturbances, emergencies and alarms in the casino and throughout the property
- Maintaining public order and enforcing safety rules
- Performing table fills/credits
- Performing table game drops
- Performing Bill Validator drops
- Adhering to all Gaming Regulations and Internal Controls
- Escorting team members, visitors, vendors into sensitive areas with prior approval.
Benefits
- Competitive Total Rewards package
- Wellness programs designed to support our team members' financial, physical, and mental well-being
- Day-one medical coverage
- 401(k) matching
- Annual performance bonus
- Paid time off (earned according to the local policy and increases with the length of employment)
- Career growth and support
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
