Security Officer, Part-Time

Whitney Museum of American Art•New York, NY

1d•$23•Onsite

About The Position

Security Officers are part of the public-facing team and are principally responsible for the safety and security of our visitors and staff. Security Officers contribute to the overall protection of art and aim to prevent any serious art incident. Security Officers provide security service in the lobby, in the galleries, at the staff entrance, in central and at our art storage facility. On occasion they may be asked to work in locations different from those listed. They assist with the management of visitors. As part of the Visitor Experience team, Security Officers create a positive environment for the general public and museum members. Shifts Include Weekends, Overnights, Evenings and Mornings. The Security Officer enforces Museum security regulations for the public as well as the staff. They will Security Officer and patrol an assigned area. Uniformed Position Assigned to fixed or mobile security post inside or outside the museum. Assists in visitor traffic and crowd control. Monitor premises to prevent theft, violence, or infractions of rules. Assist visitors by providing directions, answering questions. Responds to calls for assistance. Complete other tasks as assigned. The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today.

Requirements

8 and 16 hour New York State Certification
promptness
strong customer service skills
ability to stand for long periods and a neat appearance
fire Security Officer experience is required
Organizational skills preferred
Excellent communication skills preferred
Must be able to stand particularly for sustained periods of time.
Respond to First Aid and Emergency Situations
Maneuver safely up and down flights of stairs multiple times a round or shift.
Must able bend, jump, run and lift about 25 pounds
Must possess a current NYS Security Officer License.
High School Diploma or equivalent required.
Superior communication and customer service skills.
Ability to communicate with people outside the organization, representing the organization to customers, the public and other external sources, in person, in writing or by telephone.
Ability to actively listen to what others are saying, taking time to understand the points being made, ask questions as appropriate and not interrupt at inappropriate times.
Ability to provide information to supervisors, co-workers and represent the organization to customers, the public and other external sources, in person, in writing or by telephone.
Comfortable working in an environment with groups of children.
Experience serving diverse audiences of children.
Demonstrable experience in working as a member of a team.
Strong communications skills with the ability to express ideas clearly in oral communications.
A minimum of two years’ experience in security field.
An ability and willingness to participate in events outside the workday schedule.
Must be available to work evenings and weekends.

Nice To Haves

Bi-Lingual a plus
Computer literacy a plus.
Experience working at a visitor destination, especially in security or serving visitors a plus.
A museum background is preferred but not required.

Responsibilities

Enforce the Museum rules of conduct for visitors
Patrol designated area in the galleries or lobby
Ensure that the public, the Museum Staff and other outside contractors adhere to certain fundamental rules of security to prevent theft, fire, damage, and personal injury
Responsible for preventing disorder and overcrowding
Monitor and report safety conditions
Monitor CCTV cameras as required
Responsible for elevator operation
Check packages of persons and/or staff leaving the Museum
Responsible for any other duties as directed by Director of Security or designee
Assists in visitor traffic and crowd control
Monitor premises to prevent theft, violence, or infractions of rules
Assist visitors by providing directions, answering questions
Responds to calls for assistance
Complete other tasks as assigned

Benefits

Admission to world-renowned museums across the city and nationally
Any employee who holds the F-89 FLS Director Certificate of Fitness shall have their hourly base rate of pay increased by $3.00, when working in that capacity for a minimum of four (4) hours

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