Security Officer

Intermountain Health•San Jose, CA

1d•$20 - $26•Onsite

About The Position

The Security Officer provides a safe environment for patients, visitors, employees, and volunteers, typically in an office or ambulatory clinic setting. This position is responsible to monitor visitor or patient activity, monitor the premises in and around the facility , enforce policy, provide assistance and direction, respond to emergencies, and to provide protection for employees, visitors, and Intermountain property. Job Details Position Type: Full-Time Starting Pay: $19.95/hr (based on related experience) Shift Differentials: Available for evenings, nights, and weekends Schedule/Shifts: Variable shifts open Includes: Holidays and weekends Benefits: Medical, Dental, Vision, 401(k) retirement plan, Paid Time Off (PTO), Employee Assistance Program (EAP), and professional development opportunities

Requirements

Current Driver’s License (if applicable for the role).
Current Basic Life Certification (BLS) for healthcare providers or willing to obtain within 90 days of hire.
At least 21 years of age.
Law Enforcement
Parking
Public Safety
Lockout Tagout
Fire Drills
Key Control
Exterior Design
Patient Transportation
Communication
Situational Awareness
Decision Making

Nice To Haves

One-year previous law enforcement, corrections, public safety, military police or security experience.

Responsibilities

Operates and monitors security technology systems, including surveillance cameras, access control systems, and alarm systems. Ensures proper functioning and maintenance of security equipment.
De-escalation: Security officers use verbal and non-verbal strategies to calm individuals and resolve conflicts peacefully, minimizing the need for physical force.
Dealing with Violent Patients: They intervene to protect the safety of everyone involved when patients act aggressively or violently, including using physical restraints when necessary.
Regulatory Compliance: Ensuring compliance with regulations such as HIPAA when reporting crimes or incidents, disclosing only the minimum necessary information to law enforcement.
Bomb Threat/Suspicious Package Responses: Trained to respond to bomb threats and suspicious packages, following protocols to ensure the safety of the facility.
Participation in Drills: Engaging in exercises like infant abduction and active shooter scenarios to prepare staff for real-life situations.
Conducting Searches: Performing respectful and safe searches of patients and searching for narcotics, ensuring compliance with legal requirements.
Safety Inspections: Conducting inspections of walking surfaces, fire extinguishers, and overall facility safety to mitigate risks.
Parking Enforcement: Enforcing parking regulations to ensure safety and accessibility, focusing on enhancing the patient experience.
Investigations: Collaborating with HR and law enforcement to conduct investigations, following protocols for disclosing patient information, and ensuring facility safety.