Security Officer

Roosevelt General Hospital•Portales, NM

30d

About The Position

Under the direction and supervision of the Security Department’s chain of command, the Security Officer will perform security services through interaction with the public, patients, and employees. Provides security at specific locations, responds to security issues, provides access assistance as requested, reports suspicious circumstances and emergencies, and completes other duties as assigned. This person is responsible for protection of designated areas to ensure the safety of the public, patients, employees, and property of Roosevelt General Hospital. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Requirements

High school diploma or equivalent
Current Basic Life Support (BLS) certification or must be obtained within thirty (30) days of hire
State of New Mexico Guard Card Level 1, 2 or 3 certification or must be obtained within six (6) months
Ability to read, write and communicate in the English language
Must possess a valid New Mexico driver’s license with a clear record
Adhere to dress code, appearance is neat and clean.
Complete annual education requirements.
Maintain patient confidentiality at all times.
Report to work on time and as scheduled.
Wear identification while on duty.
Maintain regulatory requirements, including all state, federal and local regulations.
Represent the organization in a positive and professional manner at all times.
Comply with all organizational policies and standards regarding ethical business practices.
Communicate the mission, ethics and goals of the organization.
Participate in performance improvement and continuous quality improvement activities.
Attend regular staff meetings and in-services.
General knowledge of security services
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to read and understand equipment operation manual.
Strong organizational and interpersonal skills
Ability to determine appropriate course of action in more complex situations
Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude
Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work
Ability to maintain confidentiality of all medical, financial, and legal information
Ability to complete work assignments accurately and in a timely manner
Ability to communicate effectively, both orally and in writing
Ability to handle difficult situations involving patients, physicians, or others in a professional manner
Ability to manage own time in an efficient and productive manner
Ability to understand written sentences and paragraphs in work related documents

Responsibilities

Promote the mission, vision, and values of the organization
Periodically tours buildings and grounds, examining doors, windows, to determine that they are secure and not tampered with
Confronts unauthorized persons for questioning, routes or detains them, or telephones police for assistance, according to circumstances
Sounds fire signal to alert fire department and hospital personnel in event of fire to extinguish fire
Patrols hospital grounds to detect unauthorized persons or vehicles
Checks cars and verifies if vehicles are parked in restricted areas, such as fire zones, turnarounds, ambulance entrances or reserved parking spaces
Checks exterior lighting and access routes to emergency and fire entrances
Escorts personnel to and from parking lots or between buildings as requested
Answers visitor’s questions concerning locations of various offices, rooms, and other areas within the hospital
Performs other duties as assigned.