Security Officer

McLaren Health Care • Mount Pleasant, MI

20h • Onsite

About The Position

Under general supervision, the Security Officer is a first responder to emergency situations at the assigned facility. Responsibilities include making periodic tours to secure areas, providing customer service, mitigating sudden behavioral occurrences, deterring crimes, checking for irregularities, and inspecting protection devices and fire control equipment. The officer assists in enforcing security/safety related regulations and protects hospital patients, visitors, staff, and property from hazardous conditions and/or criminal activities, including the potential for violence in the workplace. Essential functions involve making scheduled rounds both inside and outside assigned areas, investigating and documenting unusual incidents, initiating corrective action, assisting other security personnel and hospital employees, and escorting visitors. The role also requires observing and documenting non-conformance to policies (e.g., identification badges, fire, disaster, electrical, safety, and infection control), accurately completing all required paperwork on a timely basis, and demonstrating discretion in handling confidential information related to employees, patients, visitors, physicians, and the hospital. The Security Officer responds to calls from nursing and other hospital departments to assist in managing disorderly patients and/or visitors and emergency codes, performs duties in accordance with established standards, including using pre-established scripts for customer interactions, and participates in emergency preparedness drills, education, and planning.

Requirements

• High school diploma or equivalent.
• Valid state driver's license.
• No criminal records/violations.
• Driving record must be within the approved insurance company's regulations.

Nice To Haves

• Training beyond high school in related programs.
• Previous experience in health care industry.
• Associate degree in criminal justice, security administration or related field.
• Six months of prior work experience.

Responsibilities

• Makes rounds, inside and outside of assigned areas as scheduled or assigned, investigating and documenting all unusual or suspicious incidents, initiating corrective action as appropriate.
• Provides assistance to other security personnel, hospital employees, and escorts visitors to desired locations as necessary.
• Observes and documents the non-conformance of policies and procedures including but not limited to the display of identification badges, fire, disaster, electrical, safety and infection control policies and procedures.
• Accurately completes all required paperwork on a timely basis.
• Demonstrates discretion in handling confidential information; maintains confidentiality of all employee, patient, visitor, physician, hospital and security related information.
• Responds to calls from nursing and other hospital departments in a timely manner to assist in the management of disorderly patients and/or visitors and emergency codes.
• Performs functions in accordance with established standards of performance, including but not limited to, using pre-established script when answering phone calls and when interacting with customers entering and exiting the facility.
• Participates in emergency preparedness drill, education and planning to the extent described in system, operations and departmental policies.
• Performs other related duties as required and directed.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees