RCAM Florida - Security Officer

RC Hospitality Solutions and 30A Escapes LLC•Panama City Beach, FL

About The Position

The Security Officer plays a crucial role in ensuring the safety and security of residents, visitors, and property within the Bay Point Community Association. This position involves patrolling designated areas, monitoring security cameras, responding to emergencies, and enforcing community rules and regulations. The Security Officer must maintain a professional demeanor, excellent communication skills, and a strong commitment to providing exceptional service to the community members.

Requirements

High school diploma or equivalent.
Previous experience in security, law enforcement, or military is preferred.
Security Guard License or relevant certifications or ability to obtain one.
Strong communication and interpersonal skills.
Ability to remain calm and composed under pressure.
Attention to detail and observant nature.
Basic computer skills for operating security systems and writing reports.
Availability to work evenings, weekends, and holidays.
Must possess a valid Driver’s License.

Nice To Haves

Previous experience in security, law enforcement, or military is preferred.

Responsibilities

Patrol and Surveillance: Conduct regular patrols of the community, including residential areas, facilities, and common areas. Monitor security cameras and other surveillance equipment to detect and prevent suspicious activities.
Access Control: Verify and grant access to authorized individuals. Ensure that all visitors sign in and out of the community. Issue and collect parking permits as necessary.
Emergency Response: Respond promptly to emergencies, alarms, and other incidents. Take appropriate action to resolve issues, contacting law enforcement or emergency services if necessary. Report incidents to the Security Supervisor and/or Community Association Manager.
Enforcement of Rules and Regulations: Enforce community rules and regulations in a fair and consistent manner. Address violations diplomatically and professionally. Document incidents and report them to the appropriate authorities.
Customer Service: Provide exceptional customer service to residents and guests. Assist community members with inquiries, concerns, and requests. Act as a point of contact for security-related matters.
Report Writing: Maintain detailed and accurate records of daily activities, incidents, and observations. Prepare clear and concise reports for management detailing security-related issues or concerns.
Collaboration: Collaborate with fellow security officers, staff, and community members to maintain a safe and pleasant living environment. Work closely with law enforcement and emergency services when necessary.
Training and Development: Participate in ongoing training sessions to enhance security skills and stay updated on the latest security procedures and technologies.