Unarmed Security Officer - Glassboro, NJ

Colonial Security Services•Glassboro, NJ

1d•Onsite

About The Position

As a Security Officer for luxury off-campus apartments catering to college students, you will play a crucial role in maintaining a safe and secure environment for residents and visitors. Your responsibilities will encompass various tasks ranging from patrolling the premises to addressing security concerns and assisting residents as needed.

Requirements

NJ SORA License
Strong communication skills, both verbal and written
Ability to remain calm and composed under pressure
Customer service mindset with a focus on assisting residents and visitors courteously and efficiently

Nice To Haves

Prior experience in security or related field preferred

Responsibilities

Conduct regular patrols across the property, monitoring all nine buildings to ensure the safety and security of residents and facilities
Be vigilant for any suspicious activities, unauthorized individuals, or potential security breaches
Utilize surveillance equipment to monitor activities within common ares and sensitive locations
Respond promptly to any security alerts or incidents captured on CCTV
Compile detailed shift reports outlining any incidents, observations, or security-related issues encountered during patrols or through CCTV monitoring
Communicate effectively with management regarding security concerns, providing timely updates and recommendations for improvement
Take precise and accurate messages for incoming phone calls, ensuring all relevant information is documented and relayed promptly to the appropriate recipients
Serve as a point of contact for emergency services personnel, providing assistance and coordinating responses during critical situations
Assist students and tenants who may be locked out of their apartments, ensuring timely access while verifying their identity and residency
Respond to and resolve noise disturbances and smoking violations in accordance with property policies and local regulations
Handle complaints from residents professionally and diplomatically, seeking peaceful resolutions whenever possible