Security Officer, 2nd shift, Full Time, 40 hrs/wk

Virtua Health•Mount Clemens, MI

21h•Onsite

About The Position

At Virtua Health, the mission is to better serve the community by connecting individuals to the care they need, from wellness and prevention to specialized and life-changing care. Virtua Health is a Magnet-recognized health system, ranked by U.S. News and World Report, and has received multiple awards for quality, safety, and outstanding work environment. The organization comprises over 14,000 colleagues, including more than 2,850 doctors, physician assistants, and nurse practitioners, operating five hospitals, seven emergency departments, seven urgent care centers, and over 280 other locations. Virtua is committed to community well-being through various programs like Eat Well, telehealth, home health, rehabilitation, mobile screenings, and paramedic services. It is also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics. The Security Officer role involves safeguarding, patrolling, and monitoring buildings, grounds, and property to protect lives, property, and prevent theft, fire, vandalism, and unauthorized entry, while enforcing Virtua policies and procedures. The officer is also responsible for assisting visitors, patients, vendors, and staff by providing excellent customer service, hospitality, accurate information, directions, and responding to all emergency situations. If performing surveillance, the officer will monitor security and safety-related computer systems.

Requirements

Must be mechanically inclined and familiar with the use of small hand tools.
Clear communication skills (verbal and written).
HS diploma or equivalent.
Valid Driver's license.

Nice To Haves

A minimum of 2 years in security experience preferred.
CPR certification preferred (may be required to meet the needs of specific campus locations).
Security Officers Registration Act (SORA) certification preferred.

Responsibilities

Perform the duties associated with all assigned posts, including but not limited to walking and mobile security and safety rounds; stationary posts; one-to-one observer; traffic control and special assignments.
May monitor doors, surveillance cameras, and alarms for Virtua.
Utilize Health System technology and systems to provide visitor control, input and output data; investigations, incident reports and shift logs; access control; infant protection and the security of sensitive areas.
Work closely with and effectively communicate (verbal and written) to division team members; officer-in-charge (OIC); immediate supervisor; Nursing Supervisor; Health System security teams; and law enforcement agencies.
Provide direction and, when warranted, escort visitors, vendors, patients and staff to appropriate locations within and outside of the facilities and parking lots.
Provide written reports of all security related incidents occurring during assigned shift.
Check security systems light, plumbing, heating and report all malfunctions.
Verify all staff is wearing ID badge and the public (visitors, vendors, contractors, etc.) obtain proper ID bands, passes and badges.
Assess all minor maintenance issues. Address issues as able, or notify the appropriate Plant Engineering staff for support. Examples of minor maintenance issues include, but not limited to, minor plumbing repairs, resetting electrical breakers, replacing light bulbs, pillow speakers, etc.
Respond to emergency situations such as CODE GREY and CODE RED alerts.
Serve as a 1st level operations responder.
Respond to and recognize all hazardous/chemical substance spills.
Assist and use special equipment as required.