Security Officer FT / PM Shift

Reunion Resort and Golf Club•Kissimmee, FL

1d•$17

About The Position

Reunion Resort and Golf Club allows you to experience a Florida lifestyle like no other. Reunion Resort offers an endless array of features to explore including, three signature golf courses, a 5-acre water park with a lazy river, pickleball and tennis courts, 7 food and beverage outlets, bocce ball, mini golf, and fitness centers. The core of hospitality means serving others with genuine care; and we ensure that genuine care starts with each other. Our passion is to serve! We lead the industry in service excellence with the firm belief that an environment of growth generates better business outcomes. We foster open communication and innovation as the cornerstone of our workplace while implementation cross-utilization, career growth, and on-the-job training as part of our business model for the best results possible. Our Mission is to empower team members in delivering genuine, personal service providing a home away from home experience for resort guests and members alike. Our Vision is to be Florida’s leading resort destination for exclusive golf, unique amenities and lifestyle experiences. Reunion Resort and Golf Club offers comprehensive medical, dental, and vision insurance at 30 days of employment, 401K with employer match, PTO after 6 months of employment (FT employees), employee discounts and much more!

Requirements

Position requires flexibility in scheduling including AM/PM shifts, weekends, and holidays
Must have attention to detail, strong ability to multi-task, and time-management skills
Must have strong verbal and written communication skills
Must have strong computer skills
Must be able to sit, stand, run, and walk for long periods of time.
Must be able to complete repetitive motions throughout shift such as reaching, pushing, pulling, lifting, carrying, etc.
Must have or be able to obtain a Class D Security License within 30 days of employment
Must be 18 years of age or older
Valid DL is required
Exposure to various types of Florida weather conditions including: sunshine, heat, and rain.
Must be able to lift, push, carry, and pull at least 50lbs.

Nice To Haves

Security experience of at least 1 year is preferred.
Large luxury resort/hotel experience is a plus

Responsibilities

Keep up-to-date knowledge of resort events, dining options, outlet hours, etc.
Provide exceptional customer service while verifying identification of all guests, members, and visitors entering property
Perform a wide range of security functions including, but not limited to, patrolling, incident reports, responding to calls, assisting guests, members, and employees, etc.
Adhere to Reunion Resort and Golf Club company procedures and policies
Partner with HR for incident reports, investigations, etc.
Inquire verbally and visually of any personnel requesting access to the property to validate their authorized entry into the property.
Officers are to verify identification of a resident, guest or visitor if they do not know them by face and name.
Inspect the safety, cleanliness and preparedness of the assignment (Gatehouse, Patrol Vehicle or Security Office) prior to accepting the post from the Officer you are relieving.
Each shift change will complete a facility or vehicle inspection report and turn it in to the Site Manager.
Each post and patrol will maintain a pass down log to report critical information concerning that post or patrol.
Security Officers will record and review all printed pass-on materials, emails or faxes, etc. into a pass down log.
This log is mandatory for all post and is intended to insure Officer’s awareness of activities that may impact operations or the security of the property.
Maintain an accurate and complete log of all gate access and any items placed in the Officer’s care, such as, mail, packages, keys, etc.
Conduct visual and physical surveys of unoccupied residents and construction sites documenting the patrols using the patrol verification system.
Respond to calls for service as requested.
Conduct physical inspection of the property, facility and building and patrol the roadways of the property.
Document the patrols using the patrol log and patrol verification system.
Assist with providing traffic and safety enforcement of vehicles driving on property
Completing any other task/duties assigned