Security Officer - Hilton Columbus Downtown

Hilton•Columbus, OH

2d•Onsite

About The Position

Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences. The Security Team at the Hilton Columbus Downtown is currently seeking a Security Officer (Full-Time) to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality! We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted bus pass, shift meals, paid time off starting on your first day, and much more! What will I be doing? As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be performing the following tasks to the highest standards: Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property Promote safe work practices Initiates preliminary investigations into incidents, as needed Writes reports and ensures accuracy of necessary documentation, as needed Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Responsibilities

Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
Promote safe work practices
Initiates preliminary investigations into incidents, as needed
Writes reports and ensures accuracy of necessary documentation, as needed
Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner