Security Officer - Full time

Omni Hotels & ResortsCharlottesville, VA
1d$18 - $19Onsite

About The Position

This position ensures that all hotel guest, associates and hotel property are maintained in a safe and secure environment. must be available 3pm-11pm or 11pm-7am - $17.50/2nd shift; $18.50 overnight shift – must be flexible based on business demands. Position requires weekend shifts.

Requirements

  • Must be able to stand and walk for up to 8 hours per shift.
  • Must be able to communicate effectively by telephone, email, radio and reporting.
  • Must have basic computer knowledge.
  • Must be able to reach various areas of the hotel/resort at a rapid pace if necessary.
  • Must be able to remain calm and professional during stressful situations.
  • Must be able to work overnight, weekends and holidays

Nice To Haves

  • First Aid/CPR Certification is preferred.

Responsibilities

  • Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.
  • Answer house calls to assist both guests and associates with respect to safety, security and hotel operations.
  • Initiate and follow-up with all investigations of crimes committed against property and persons.
  • Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner.
  • Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.
  • Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/guest interactions.
  • Monitor/distribute visitor and vender access to the property by distributing visitor badges.
  • Perform frequent bag checks for associates entering and leaving the property - Confiscate all unauthorized parcels etc., and notify the Loss Prevention Manager and appropriate department heads.
  • Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas.
  • Maintain confidentiality when dealing with sensitive guest or associate issues.
  • Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds.
  • Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety.
  • Creat and maintain the highest standards of Security at all times, begin professional in attitude, appearance, and application
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