Security Officer (Swing)

Cowlitz Indian TribeRidgefield, WA
2dOnsite

About The Position

Pledge for Success: We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are. Position Summary: Patrols casino and/or is assigned to designated rotating posts throughout each shift.

Requirements

  • High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
  • Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
  • Must have a desire to assist guests and treat all guests in a consistently positive manner.
  • Must be able to write detailed reports in a clear and concise manner.
  • Must be able to work various shifts and flexible hours.
  • Must be able to stand and walk for long periods of time throughout an 8-hour shift.
  • Must be able to work inside and outside year around.
  • Must possess a valid Driver’s License.
  • Must be willing to work in a smoking environment.
  • Must be willing to adhere to company health and safety measures.

Nice To Haves

  • One (1) years’ experience in a high-volume guest service position with exceptional service skills.

Responsibilities

  • Promotes superior guest service.
  • Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
  • Exhibits a professional appearance, attitude, and overall demeanor.
  • Protects patrons and employees from illegal activity and in times of emergency.
  • Safeguards money and assets transported to and from and within the gaming facility and cashier/cage departments.
  • Investigates and records all unusual occurrences and incidents within the gaming facility and maintains incident report writing.
  • Verifies jackpot payouts and hopper re-fills.
  • Fire command monitoring and reporting.
  • Maintains confidentiality of sensitive information.
  • Performs other duties as assigned.
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