Security Officer -- Full Time

Churchill Downs IncorporatedOxford, ME
8dOnsite

About The Position

Oxford Casino Hotel, located in Oxford, Maine, is indeed part of Churchill Downs Incorporated and has seen significant growth since it opened in 2012. The casino boasts a variety of gaming options for our visitors, including 23 table games and over 900 of the latest and most popular slot machines.  The property also features 2 restaurants, the Ox Pub, and the Oxford Express, and a 107-room hotel which includes 6 well-appointed suites. The core values of the casino—safety, cleanliness, compliance, and friendliness— reflect the commitment to creating a positive experience for our team members and guests. With these guiding principles, Oxford Casino Hotel aims to continue learning, growing, and improving. It is our hope that you will become the newest member of our team.   JOB SUMMARYSecurity Officers are responsible for the physical safety and security of the casino, parking area and all other areas of the property in compliance with the Security Department Standard Operating Procedures. In addition, provide outstanding customer service and promote a positive, friendly attitude at all times.

Requirements

  • Successful candidates must be at least 21 years of age, have a valid driver’s license and must be able to obtain and maintain the appropriate licensing from the Maine Gaming Commission.
  • Successful candidates must be able to work under pressure with minimal supervision and demonstrate the ability to interact positively with the public.
  • Security Officers will have the ability to handle customer complaints and disputes in a professional manner.
  • Must have the ability to write legibly and coherently as required.

Responsibilities

  • Provides security, safety and loss control by monitoring, observing, reporting and taking appropriate action when necessary or directed by supervisor.
  • Responds to a wide variety of property, life or asset threatening conditions with immediate assistance.
  • Observes and reports safety hazards, violations of policy and procedures, or unlawful activity to shift supervisor.
  • Maintains accountability for assigned assets during fills, credits, drops and escorts or other assigned duties.
  • Maintains the integrity of all assigned duties, ensuring the assets of the property are maintained and protected at all times.
  • Gives full attention to ALL guest opportunities and take ownership of these opportunities to ensure guest satisfaction.
  • Practices excellent grooming and uniform standards. Overall appearance is to be immaculate at all times.
  • Provides accurate documentation of departmental and property activities. Must have the ability to write legibly and coherently as required.
  • Promotes effective verbal and written communications.
  • Performs other lawful tasks in the best interest of the company and its Team Members as directed by supervisor or management
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