Security Officer - Warehouse Patrol

Allied Universal
1d$18Onsite

About The Position

As a Security Officer - Shopping Center Patrol in Sparrows Point, MD, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal at a busy retail and mall location where you will monitor and patrol assigned areas, conduct routine rounds, and stay highly visible to help to deter security-related incidents. You will support store teams and guests with clear communication, quick assistance, and professional customer service. Bring an agile, reliable, and innovative mindset, contribute through teamwork, and act with integrity while helping create a welcoming environment for everyone on site.

Requirements

  • Be 21+ years of age.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Responsibilities

  • Provide customer service to clients and guests by carrying out security-related procedures, site-specific policies and when appropriate, emergency response activities.
  • Monitor sales floor, entrances, exits, stock areas and/or common areas to help to deter theft, property damage and other policy violations.
  • Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with de-escalation and calling for additional support when needed.
  • Conduct regular and random patrols throughout the retail location, including interior spaces, exterior perimeter, parking areas and/or loading zones as assigned.
  • Observe and report suspicious activity, rule violations, maintenance issues and/or hazards to the appropriate contacts.
  • Control access to restricted areas by checking credentials, issuing visitor guidance and documenting entries and exits per site procedures.
  • Complete incident reports, daily activity logs and other required documentation in a timely, accurate manner.
  • Support store and mall operations by providing directions, answering questions and assisting with crowd flow during peak shopping periods and special events.
  • Work with local law enforcement and/or emergency services when requested and in accordance with site procedures.
  • Use communication systems and security-related equipment such as radios, cameras and alarm systems, and report malfunctions or concerns promptly.

Benefits

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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