Security Officer Visitor Services Desk

Allied Universal•Phoenix, AZ

3d•$18•Onsite

About The Position

As a Security Officer Visitor Services Desk in Phoenix, AZ, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a professional financial institution location as a Front Desk officer, where you will welcome visitors, manage access activity, and support daily security-related operations with professionalism and care. In this highly visible role, you will provide exceptional customer service, help to deter incidents through strong communication and presence, and contribute to a team that values agility, reliability, innovation, and integrity.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

CPR and/or First Aid certification is preferred.
Comfort using a computer and/or tablet is preferred.
Access control and/or badge experience is preferred.
A current guard card and/or license is preferred.
Customer service experience is preferred.

Responsibilities

Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, visitor processing, and/or emergency response activities when appropriate.
Monitor lobby and entry activity at a financial institution location, verify identification and access permissions, and report unusual or suspicious behavior to the appropriate contact.
Answer questions, direct employees and visitors, manage incoming calls and deliveries, and support a professional front desk experience aligned with location protocols.
Respond to incidents and critical situations in a calm, problem-solving manner, documenting details and communicating with site leadership and/or emergency services as needed.
Maintain accurate front desk logs, visitor records, and incident reports while helping to support daily operations and access control procedures.

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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