About The Position

As a Security Officer - Unarmed Patrol Specialist in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed Patrol Officer with Allied Universal at a busy retail location, you will monitor and patrol assigned areas, complete routine rounds, and maintain a visible presence that may help to deter security-related incidents. You will greet customers and staff, respond to concerns, document observations, and communicate clearly with site teams. Bring teamwork and integrity to every interaction while supporting an agile, reliable, and innovative culture that puts people first.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Responsibilities

  • Provide customer service to clients, tenants, and guests by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
  • Conduct regular and random foot patrols throughout retail common areas, storefront corridors, and exterior perimeter to help to deter unwanted activity and identify unusual conditions.
  • Monitor entrances, loading areas, and other key locations; observe for suspicious behavior and report concerns per post orders.
  • Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with site management and/or local responders as needed.
  • Complete required documentation such as incident reports, patrol logs, and shift activity reports, and communicate relevant updates during shift briefings.

Benefits

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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