Security Officer - Unarmed Patrol Sentinel

Allied UniversalDallas, TX
1d$19

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Unarmed Patrol Sentinel in Sunnyvale, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed Patrol Officer with Allied Universal at a busy retail mall location, you will monitor and patrol assigned areas, conduct routine patrols, remain highly visible to help reduce security-related incidents, and support access control as needed. You will also assist with loss prevention awareness and deliver customer service that reflects our agile, reliable, and innovative approach. You will communicate clearly, document activity, and collaborate as a team with integrity.

Requirements

  • Have at least 1 year of security-related experience.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Access control and badge experience is preferred.
  • Loss prevention experience is preferred.
  • Customer service experience is preferred.
  • Be comfortable using a computer and/or tablet is preferred.

Responsibilities

  • Provide customer service to clients and guests by following security-related procedures, site-specific policies, and/or emergency response activities at a retail or mall location.
  • Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalation when appropriate and timely notification to site leadership and/or emergency services.
  • Conduct regular and random foot patrols throughout retail areas, common spaces, loading or receiving areas, and the perimeter to help to deter unwanted activity.
  • Monitor entrances, exits, and high-traffic areas for irregular activity, support access control as directed, and assist with crowd and/or line management during peak shopping periods.
  • Document and report observations, incidents, and service requests using required report writing tools, and communicate updates to Allied Universal supervision and site contacts.

Benefits

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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