Security Officer - Unarmed Patrol Rover

Allied Universal • Lynn, MA

1d • $20

About The Position

As a Security Officer - Unarmed Patrol Rover in Lynn, MA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed Patrol Officer in a retail location, you will monitor and patrol assigned areas, stay visible to help discourage security-related incidents, and assist customers and team members with clear communication and service. You will document observations, respond to concerns, and support a positive shopping experience. At Allied Universal, you will work with an agile, reliable, and innovative team that puts people first and acts with integrity.

Requirements

• Being comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Being comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to clients and guests by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random patrols throughout the retail location, including sales floor, entrances, stock areas, and exterior perimeter, noting unusual conditions and reporting concerns.
• Respond to incidents and critical situations in a calm, problem-solving manner, assisting with de-escalation and coordinating with store management and/or local authorities as needed.
• Monitor cameras and/or alarm indicators when assigned, observe for suspicious activity that may help to deter theft and other unwanted activity, and document observations according to post orders.
• Complete routine reports and incident documentation, communicate shift activity to oncoming personnel, and maintain a professional presence that may help to deter inappropriate behavior.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED