About The Position

As a Security Officer - Unarmed Patrol Rover in North East, MD, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an unarmed patrol officer in a retail and mall location, you will monitor and patrol assigned areas, conduct routine rounds, and stay highly visible to help reduce security-related incidents. You will assist guests and store teams with clear communication, support access control points, and document observations using site technology. At Allied Universal, you will bring integrity, teamwork, and a caring, people-first approach to every shift.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Access Control/Badge Experience is preferred.
  • Customer Service Experience is preferred.
  • Comfortable Using Computer or Tablet is preferred.

Responsibilities

  • Provide customer service to clients and guests by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities within a retail environment.
  • Conduct regular and random foot patrols throughout sales floors, stock areas, corridors, entrances, and exterior perimeter areas to help to deter unwanted activity and identify hazards or maintenance concerns.
  • Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with medical situations, disturbances, and suspicious activity, and coordinating with onsite staff and public responders as needed.
  • Monitor access points and observe customer and associate activity, helping to maintain orderly conditions and reporting policy violations, theft indicators, and other concerns per post orders.
  • Complete shift documentation such as patrol logs and incident reports, and communicate noteworthy activity to supervisors and site contacts while following Allied Universal reporting procedures.

Benefits

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial Benefits: Participate in our retirement savings plan to invest in your future.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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