Security Officer - Unarmed Courtesy Patrol

Allied Universal • Westfield, MA

3d • $18

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Unarmed Courtesy Patrol in Westfield, MA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an unarmed Patrol Officer in a busy retail location, you will monitor and patrol assigned areas, complete routine rounds, and remain highly visible to help discourage security-related incidents. You will support access control, assist customers and associates with clear communication, and report concerns with professionalism. At Allied Universal, you will work with a team that is agile, reliable, and innovative, delivering service with integrity and a people-first culture.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer Service Experience is preferred.
• Access Control/Badge Experience is preferred.
• Guard Card/License is preferred.

Responsibilities

• Provide customer service to clients, associates, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random foot and/or vehicle patrols throughout the retail location, including sales floor, entrances, parking areas, and perimeter to help to deter unwanted activity and/or policy violations.
• Respond to incidents and critical situations in a calm, problem-solving manner, including documenting observations and promptly notifying site leadership and/or Allied Universal supervision as required.
• Monitor access points and observe customer and associate activity to help identify suspicious behavior, potential theft indicators, and/or disturbances, and take appropriate action within post orders.
• Complete routine reports such as patrol logs, incident reports, and shift activity summaries, and support security-related customer service by providing directions and/or assistance as needed.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED