Security Officer - Summer Temp

Massachusetts Eye And Ear • Nantucket, MA

238d

About The Position

The Security Officer enforces Nantucket Cottage Hospital rules/regulations and provides a safe and secure environment for patients, visitors, and employees. This position is responsible for patrolling assigned areas, watching, and reporting potential safety hazards and unusual occurrences, investigating complaints or potential criminal conduct, providing protective services, and evaluating and minimizing risk, conflict, and violence. The Security Officer is responsible for protecting the hospital and all patients, visitors, and employees from security risks.

Requirements

• High school diploma or equivalent required.
• BLS/CPR certification required within one week of hire. AHA & ARC accepted.
• Current and valid driver's license required.
• Position specific trainings required, including MOAB or equivalent training.
• 3-5 years security experience preferred.

Nice To Haves

• Excellent observational skills and attention to detail.
• Strong communication and customer service skills.
• Strong problem-solving and multitasking skills.
• Strong writing skills to provide and maintain documentation.
• Strong Microsoft Office skills.
• Ability to see, hear, stand, sit, walk, climb, bend, crawl, use knees, and use back for a minimum of 8 hours and a maximum of 12 hours at a time.
• Ability to run up several flights of stairs and issue instructions.
• Ability to use enough force to subdue or restrain someone as necessary.
• Ability to lift a minimum of 50 pounds at a time.
• Ability to capture and detain individuals if necessary.
• Ability to work effectively both independently and in teams.
• Ability to remain calm in high-pressure situations.
• Ability to effectively deescalate, anxious/stressed people and manage aggression.
• Ability to learn the layout of the property and buildings.
• Ability to patrol the property and access areas quickly.
• Ability to assist in the evacuation of patients and employees if needed.

Responsibilities

• Patrols assigned areas, giving attention to those areas where security problems have occurred.
• Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors, and employees.
• Maintains strict confidentiality.
• Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate.
• Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; always keeps Supervisor informed.
• Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation.
• Performs as Dispatcher utilizing integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.
• Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized, assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.
• Participates in diverse departmental committees, task forces and teams.
• Ensures all required training is up-to-date and maintains individual database training records and reports errors to appropriate supervisor.
• Maintains all hospital issued uniforms and equipment.
• Locks/unlocks doors and does security rounds.
• Recognize, acknowledge, respect, and effectively interact with people of different ages and cultures, establish positive relationships, gain trust and respect of others.
• Effectively manage a high volume of activity; handle a variety of diverse and stressful situations and crisis management scenarios.
• Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices.
• Monitors surveillance cameras, inspects property, and monitors crowds.
• Contacts law enforcement or fire department in case of an emergency.
• Checks doors, windows, and gates to ensure the property is secure.
• Escorts discharged staff, trespassers, and other unwelcome parties off the premises.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED