Security Officer Security Operations Specialist

Allied Universal

1d • $21 • Onsite

About The Position

As a Security Officer Operations Specialist in Maiden, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch professional supporting a dynamic tech and communications location. In this role, you will monitor activity, coordinate responses to security-related concerns, document incidents, and communicate with on-site teams to help maintain smooth operations. Our agile, reliable, and innovative culture puts people first, and we deliver through teamwork while acting with integrity every day.

Requirements

• Have 3+ years of combined law enforcement, military, or security-related experience, or possess a college degree.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Access control and badge experience are preferred.
• CPR and First Aid certification are preferred.

Responsibilities

• Provide customer service to clients, visitors, and employees by carrying out site-specific procedures, access-related protocols, and when appropriate, emergency response activities.
• Monitor communication systems, receive and relay routine and priority calls, and dispatch appropriate personnel to incidents, service requests, and security-related concerns across the location.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting relevant details and communicating updates to supervisors, site contacts, and/or emergency services as needed.
• Maintain accurate activity logs, incident records, and dispatch reports, helping to support timely follow-up, situational awareness, and coordination among on-site teams.
• Conduct regular and random patrols around the business and perimeter as needed in support of dispatch operations, noting unusual activity, equipment issues, and/or access control concerns.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED