Security Officer - Retail Store Patrol
About The Position
As a Security Officer - Retail Store Patrol in Santa Clara, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Patrol Officer at a busy retail mall location, you will conduct routine patrols, maintain a visible presence to help reduce security-related incidents, assist with access control, and respond to calls for service. You will support shoppers, tenants, and staff with strong customer service and clear communication, while using Allied Universal teamwork, integrity, and an agile, reliable, innovative approach to daily operations.
Requirements
- Have 1+ years of security experience.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- A guard card and/or license is preferred.
- Being comfortable using a computer or tablet is preferred.
- Being able to lift more than 20 lbs is preferred.
- Access control and/or badge experience is preferred.
Responsibilities
- Provide customer service to guests, tenants, and store staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a retail mall location.
- Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with disturbances, medical calls, and reporting suspicious activity per post orders.
- Conduct regular and random foot patrols of interior common areas, exterior entrances, corridors, stairwells, and parking areas to help to deter unwanted activity and identify maintenance and/or operational concerns.
- Monitor access points and public areas, assist with directions and tenant support requests, and communicate with mall management and local responders as directed by site procedures.
- Prepare clear, timely documentation such as incident reports, daily activity logs, and observations, and notify Allied Universal supervision and site contacts of notable events per policy.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
