Security Officer - Retail Patrols

Allied Universal•Austin, TX

7d•$21•Onsite

About The Position

As a Security Officer - Front Desk Concierge in Austin, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a high-profile tech and media location, you will welcome employees and guests, verify access, monitor entry activity, and respond to security-related concerns with clear communication and a service-first mindset. You will stay visible at the lobby to help to deter unwanted activity, coordinate with site contacts, and support incident reporting. At Allied Universal, you will bring agility, reliability, innovation, teamwork, and integrity to every interaction.

Requirements

Have 1+ years of security-related experience.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Loss prevention experience preferred.
Customer service experience preferred.

Responsibilities

Provide customer service to clients, employees, and guests by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities at a front desk location.
Control access to the facility by verifying identification, issuing visitor credentials, managing sign-in and sign-out logs, and directing guests to the appropriate contact or meeting area.
Monitor the lobby and entry points for unusual activity and help to deter unauthorized entry by maintaining a professional presence and communicating concerns to site leadership and/or Allied Universal supervision.
Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting observations and completing reports per post orders.
Operate front desk communications and systems such as phones, radios, and visitor management tools, coordinating with on-site teams and/or local responders when needed.

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial Benefits: Participate in our retirement savings plan to invest in your future.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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