About The Position

As a Security Officer - Retail Patrol Full-Time in Sweetwater, FL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Patrol Unarmed Officer with Allied Universal, you will monitor and patrol assigned retail and mall locations, helping to deter security-related incidents while delivering exceptional customer service. Your visible presence and strong communication skills will contribute to a welcoming environment for guests and employees. Join a team that values reliability, innovation, and integrity, where your dedication to people-first service is recognized and rewarded.

Requirements

  • At least 2 years of security-related experience is required.
  • Applicants must be at least 21 years of age.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • A state, county, or city issued security license is preferred.
  • The ability to lift up to 20 pounds is preferred.
  • Customer service experience is preferred.

Responsibilities

  • Provide customer service by carrying out security-related procedures and site-specific policies, as well as responding to emergency situations as appropriate.
  • Respond to incidents and critical situations in a calm, problem-solving manner, assisting patrons and staff as needed.
  • Conduct regular and random patrols throughout the retail or mall location and its perimeter to help to deter unwanted activity and support a welcoming environment.
  • Observe and report any suspicious activity, hazards, or incidents encountered during patrols, following established protocols.
  • Assist with access control by monitoring entry and exit points, verifying credentials, and directing visitors as needed.
  • Collaborate with local law enforcement or emergency responders when required, maintaining communication with Allied Universal management and site contacts.
  • Provide visible presence to help to deter theft, vandalism, or other unwanted activity within the retail or mall environment.

Benefits

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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