Security Officer - Retail Guest Services

Allied Universal • Chicago, IL

3d • $17 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Retail Guest Services in Chicago, IL , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Security Officer with Allied Universal at a bustling retail or mall location, you will be the first point of contact, greeting visitors and providing exceptional customer service. You will help to deter security-related incidents through your visible presence and strong communication skills. Join a team that values agility, reliability, and innovation, where your caring attitude and integrity make a real difference every day. Position Type: Full Time Pay Rate: $17.00 / Hour Job Schedule: Day Time Thur 10:00 PM - 06:00 AM Fri 10:00 PM - 06:00 AM Sat 02:00 PM - 10:00 PM Sun 02:00 PM - 10:00 PM Why Join Us: Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. Career Growth: Get paid training and access to career growth opportunities. Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card or license is preferred.
• Customer service experience is preferred.
• CPR certification is preferred.

Responsibilities

• Provide excellent customer service to visitors, tenants, and staff at the front desk by carrying out security-related procedures and site-specific policies.
• Monitor access to the location, verifying credentials and assisting with visitor management to help to deter unauthorized entry.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain detailed and accurate records of daily activities, incidents, and visitor logs as required by the site.
• Communicate professionally with all individuals at the location, addressing inquiries and providing information as needed.
• Support emergency response activities as directed, coordinating with Allied Universal management and local authorities when appropriate.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees