Security Officer Receptionist Full Time

Allied Universal • Harrisburg, PA

2d • $19 • Onsite

About The Position

As a Security Officer - Receptionist in Harrisburg, PA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Security Receptionist plays a critical role in the overall security program and in the success of day-to-day operations. As first line of defense, they are tasked with making the first impression with guests, customers, and clients. As an extension of the company, the receptionist reflects a professional demeanor and appearance to optimally highlight our customer’s brand. The Security Receptionist will provide model customer service as well as favorably resolve conflict through solid communication skills. The Security Receptionist may have to deal with stressful situations requiring critical thinking abilities to de-escalate unprecedented encounters, understand social cues, and call for assistance when appropriate. Functionally, the Security Receptionist must be technically competent, computer literate, able to answer inbound/outbound calls, recognize signs of intrusion, have strong observation skills, and remain calm under pressure. The Security Receptionist has the responsibility to maintain proprietary information in confidence and politely, with maximum consideration, enforce security and safety regulations. The position requires administrative support of special events, facility operations, and security functions.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Access control or badge experience is preferred.
• Being comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service to clients, patients, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare environment.
• Respond to incidents and critical situations in a calm, problem-solving manner, assisting with security-related matters as needed.
• Conduct regular and random patrols throughout the healthcare facility and perimeter to help to deter unauthorized activity and/or policy violations.
• Observe and report security-related incidents or suspicious activity to Allied Universal management and/or site leadership.
• Assist with access control by monitoring entrances and exits, verifying identification, and helping to enforce facility protocols.
• Support emergency response activities, including assisting with evacuations or other procedures as required by site policies.
• Maintain detailed and accurate records of daily activities, incidents, and other relevant security-related information.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees