Security Officer Professional II: Security

Hoag • Newport Beach, CA

12d

About The Position

Under the direction of the Supervisor of Security Operations I, the Supervisor of Security Operations II, the Manager of Security and the Chief Security Operations Officer, a Security Officer Professional II is responsible for promoting a safe and secure environment at Hoag properties through a variety of methods and approaches. Security Officer Professionals will routinely employ common sense and sound judgment to troubleshoot a wide range of security related issues, striving for effective and collaborative solutions that are consistent with company policy the organization’s mission. Security Officers at Hoag are effective communicators with strong interpersonal skills, who are service-oriented and patient focused. The role requires response to a wide range of security related calls; these calls may involve suspicious activity occurring on Hoag properties, crimes in progress, unsafe situations related to the physical environment, traffic or parking related matters, or issues pertaining to workplace violence, for example. The role also includes auditing the serviceability of security cameras and other security related technology, managing supplies and ensuring proper procedures are followed related to contractor badge issuance. This role may serve as a Security Dispatcher as well. The role also requires a high degree of motivation, as routine duties will also include proactive patrols of Hoag properties and the ability to recognize and appropriately respond to unsafe or suspicious activity. To be effective in this assignment, a Security Officer Professional II will be trained and/or skilled in various areas, including de-escalation and effective communication techniques, laws of arrest, use of reasonable force, physical intervention techniques, how to conduct proper investigations and report writing.

Requirements

• High School Diploma, or equivalent
• Minimum of 1 year of healthcare experience in a security related position or 2 years of relevant or equivalent experience
• Record must be free from any criminal convictions involving acts of moral turpitude, or excessive traffic violations
• First Aid / CPR / AED (within six months of assignment)
• IAHSS (Basic or Advanced), FEMA ICS 100 (within six months of assignment)
• Valid Bureau of Security and Investigative Services License for Security Guard
• Valid California driver’s license
• Ability to successfully complete a security officer classroom and field-training orientation program
• Completion of a minimum of 24 hours of in-service annual training related to the role

Nice To Haves

• Prior military, law enforcement, code enforcement, customer service industry or hospital security experience
• PC 832 - Arrest, FEMA ICS 200, HAZWOPER
• Training in any of the following areas: Effective communication, and de-escalation techniques Trauma-Informed Care and cultural sensitivity Workplace violence response, Use of reasonable force; management of aggressive behavior, Handcuffing techniques and use of restraints, Laws of arrest Field investigations and Report Writing

Responsibilities

• Promoting a safe and secure environment at Hoag properties
• Troubleshooting security related issues
• Responding to a wide range of security related calls
• Auditing the serviceability of security cameras and other security related technology
• Managing supplies
• Ensuring proper procedures are followed related to contractor badge issuance
• Proactive patrols of Hoag properties
• Recognizing and appropriately responding to unsafe or suspicious activity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees