Security Officer Patrol Coverage

Allied Universal • Cleveland, OH

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Patrol Coverage in Cleveland, OH, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. Join Allied Universal as an Unarmed Security Officer at a hotel and resort location, where you will conduct routine patrols, stay visible to help to deter security-related incidents, and support guests and staff with outstanding customer service and communication. In this people-first role, you will work as part of a reliable team that values agility, innovation, and integrity while helping create a welcoming environment.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to guests, visitors, and staff by carrying out security-related procedures, location-specific policies, and/or appropriate emergency response activities in a hotel and resort environment.
• Respond to incidents, guest concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters according to site protocols when needed.
• Conduct regular and random patrols throughout lobbies, guest common areas, hallways, parking areas, and the exterior perimeter to help identify unusual activity and/or maintenance-related concerns.
• Monitor access points, observe activity across the location, and document security-related incidents, disturbances, and/or policy violations in accordance with Allied Universal guidelines.
• Support a welcoming atmosphere by assisting with directions, answering general questions, and reporting suspicious behavior, hazards, and/or service disruptions to the appropriate personnel.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees