Security Officer - Patrol Agent
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Patrol Agent in Rochester, NY , you will serve and safeguard clients in a range of industries such as Government, and more. As an unarmed Patrol Officer with Allied Universal at a government transportation location, you will conduct routine patrols across facilities and transit areas, stay highly visible to help discourage security-related incidents, and respond to concerns with calm, professional communication. You will document observations, support access control as needed, and deliver customer service to riders and staff. Join a team that is agile, reliable, innovative, people-first, and guided by integrity.
Requirements
- Have a minimum of 2 or more years of security-related experience.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Handcuffing Certification is preferred.
- CPR Certification is preferred.
- CPR and/or First Aid is preferred.
- Guard Card and/or License is preferred.
Responsibilities
- Provide customer service by carrying out security-related procedures, site-specific policies, and/or emergency response activities at a government transportation location.
- Conduct regular and random foot and/or vehicle patrols of buildings, platforms, parking areas, and perimeter spaces to help to identify unusual activity, hazards, and/or policy violations.
- Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with crowd management, disputes, medical calls, and/or evacuations as directed.
- Control access by monitoring entrances, verifying credentials when required, and directing visitors, contractors, and employees according to site procedures.
- Document patrols, incidents, and/or observations using written reports and logs, and communicate timely updates to site management and/or public responders as needed.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
