About The Position

The Security Officer (Overnight) at Conrad Indianapolis is responsible for ensuring the safety and security of guests and team members, as well as the hotel property. This role is crucial in delivering outstanding guest service and maintaining financial profitability for the hotel. The position requires a proactive approach to identifying safety and security risks, responding to emergencies, and providing excellent customer service.

Requirements

  • Demonstrated ability to deliver exceptional guest experiences.
  • Strong integrity and commitment to doing the right thing.
  • Leadership qualities and teamwork skills.
  • Dependability and adaptability in a fast-paced environment.
  • Customer-focused mindset with a sense of urgency.

Nice To Haves

  • Experience in a security role or hospitality environment.
  • Knowledge of safety and emergency procedures.

Responsibilities

  • Patrol the interior and perimeter of the hotel and property to observe and identify potential safety and security risks.
  • Respond to emergency situations including safety hazards, fires, medical emergencies, and threats to life and/or property.
  • Promote safe work practices among team members and guests.
  • Initiate preliminary investigations into incidents as needed.
  • Write reports and ensure the accuracy of necessary documentation.
  • Respond to guest inquiries and requests, resolving issues in a timely and friendly manner.

Benefits

  • Access to pay through DailyPay
  • Health insurance
  • Career growth and development opportunities
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Go Hilton travel discount program
  • Best-in-Class Paid Time Off (PTO)
  • Supportive parental leave
  • Employee stock purchase program (ESPP) with a 15% discount
  • Debt-free education access for various educational credentials.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Accommodation

Education Level

Bachelor's degree

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