Security Officer-Overnight (40hr.) Main Library

Columbus Metropolitan Library • OH, OH

348d • $19 - $20

About The Position

As a Security Officer, you will ensure a positive customer experience by ensuring a safe and secure environment for all. You are responsible for addressing disruptive or offensive behavior, unsafe conditions, and minimizing theft of library property. The position requires overnight hours with flexibility.

Requirements

• High school diploma or G.E.D.
• Experience or training in security, public safety, public service, corrections, youth services or a combination thereof, preferred.
• Ability to communicate effectively and concisely, both orally and in writing.
• Ability to carry and use Oleoresin Capsicum (OC or pepper spray) upon receiving necessary training.
• Ability to respond quickly, effectively and appropriately when the physical safety of staff and/or customers is endangered.
• Must be able to work a flexible schedule, including weekends and evenings.
• Must have the ability to actively patrol (on foot) and use stairs throughout the duration of their shift.
• Ability to operate library technology including personal computer, email, software programs (i.e. Windows/Microsoft Office) and other job-related equipment and systems.
• Valid driver license which meets the minimum requirements of CML's vehicle insurance policy.

Responsibilities

• Patrols buildings and grounds at regular intervals and appropriately handles observed irregularities or problems.
• Prevents theft of Library property and follows all issued post orders.
• Uses non-violent crisis intervention and de-escalation techniques to diplomatically confront people engaged in disruptive, offensive or inappropriate behavior.
• Ensures a positive customer experience by greeting customers, answering directional questions and participating in organization-wide initiatives/special events.
• Responds to, investigates, and reports any safety hazard, security incident, parking enforcement or emergency, including reviewing CCTV footage as needed.
• Ensures that the building is secure at closing and that all staff and customers depart safely.
• Maintains a professional appearance by keeping uniform in good condition.
• Carries all necessary equipment in working order while on duty.
• Collaborates with law enforcement on public safety issues.
• Assists in emergency response drills and other training throughout the year.
• Assists with testing and validation of security equipment as needed.
• Assists physically challenged customers entering or leaving library facilities.
• Renders first aid in medical emergencies.
• Documents incidents in the reporting software according to guidelines.
• Brings serious issues or those with significant risk to Security and location management for awareness and resolution.
• Serves as on-call Officer or fills in as Dispatcher as needed.
• Performs additional duties as assigned.

Benefits

• A robust benefits package that supports your physical, mental, and financial well-being.
• Comprehensive medical, dental, and vision plans to meet your healthcare needs.
• A qualified employer for Public Service Loan Forgiveness.
• Access to mental health resources and employee assistance programs.
• Generous paid time off and leave options.
• Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans.
• A variety of voluntary and supplemental insurance plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees