Security Officer - Operations Center Officer

Allied Universal • West Goshen Township, PA

104d • $23

About The Position

As a Security Operations Center Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. This role supports the monitoring and response to internal and external security events with potential impact on senior leadership, staff, business assets, reputation, and facilities. The Specialist contributes to the analysis of security incidents and the monitoring of open-source media for security-related events. They provide support in executing security policies, maintaining physical security systems, and communicating significant matters to the management team.

Requirements

• Demonstrated ability to work in a dynamic environment and manage multiple tasks.
• Strong communication and interpersonal skills.
• Proficiency in computer skills (Word, Excel, PowerPoint, and Outlook).
• Basic knowledge of access control, video management, and intrusion detection systems.
• Familiarity with incident management processes.
• Analytical mindset with the ability to identify and escalate critical issues.
• Attention to detail and accuracy in work.
• Awareness of relevant regulations and compliance requirements.
• Interest in threat intelligence platforms and tools.
• Understanding of basic network security concepts and protocols.
• Familiarity with physical security systems.
• Generally requires at least 3 years of related experience in crisis management, physical security, and critical infrastructure protection.

Responsibilities

• Provide customer service to clients by carrying out safety and security procedures, site-specific policies, and emergency response activities when appropriate.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols around the business and perimeter.
• Monitor closed circuit television systems and alarms.
• Monitor and operate facility computer systems regularly, as assigned.
• Handle security issues or emergency situations appropriately, contacting Emergency Services as needed.
• Assist in monitoring internal and external security events to identify potential threats and vulnerabilities.
• Contribute to the analysis of security incidents, reviewing findings, and identifying patterns or trends.
• Support the monitoring of open-source media for security-related events and potential impacts.
• Document and communicate relevant information to support decision-making processes.
• Participate in the continuous improvement of SOC processes and procedures.

Benefits

• Health insurance and 401k plans for full-time positions.
• Schedules that fit with your personal life goals.
• Ongoing paid training programs and career growth opportunities.
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees