The role of the Security Officer involves actively participating in the day-to-day security operations of the property to ensure the safety and security of all guests, employees, and property. The Security Officer will patrol the interior and exterior of the hotel and confront any situations or persons that require investigation. Responsibilities include handling and documenting guest and employee accidents, managing double locked doors, addressing noise complaints, and dealing with unruly guests. The officer will assist disabled guests and implement all policies, procedures, and instructions regarding security and safety. Additionally, the Security Officer will assist in implementing preventive safety and security programs, investigate crimes committed against the hotel, guests, and employees, and document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities, and insurance requirements. The role also involves assisting hotel staff in handling unusual guests or employee problems, remaining informed of current Federal and local laws and regulations, taking an active role in the implementation of the hotel’s fire plan, controlling the key lock system, alarm system, and fire protection system, and making recommendations to the Director of Security in security-related matters. The Security Officer must respond properly in any hotel emergency or safety situation.
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Job Type
Full-time
Number of Employees
5,001-10,000 employees