Security Officer - On Call Front Desk
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - On-Call/Fill-In Front Desk in Milwaukee, WI , you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Officer at a commercial real estate location, you will welcome tenants and visitors, manage access and badging, respond to requests, and document security-related observations and incidents. You will be a visible, professional presence who helps to discourage unwanted activity while delivering a great guest experience. At Allied Universal, you will bring integrity, teamwork, and a caring, people-first mindset to every interaction.
Requirements
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to guests, tenants, and vendors at the front desk by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Monitor the lobby and reception area through direct observation and available systems to help to deter unauthorized access and report irregularities per post orders.
- Control access by verifying identification, issuing visitor credentials, maintaining visitor logs, and directing visitors to designated areas within the commercial real estate location.
- Answer phones, receive and route deliveries, and coordinate with property management and/or building engineering for service requests, alarms, and other security-related concerns.
- Respond to incidents and critical situations in a calm, problem-solving manner, completing detailed reports and escalating to management and/or emergency services as required.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
